Surgery Center Assistant-MHASC

MetroHealth; Cleveland (OH); On-site; USD 30,000 - 42,000; Full time

Job summary

MetroHealth is seeking an organized administrative professional to perform secretarial and office duties in the Outpatient Surgery Center. The role supports patient registration, scheduling, pre-certification and authorization, and data gathering to optimize reimbursement.

You will coordinate the scheduling process and provide clerical support for complex procedures. Candidate should have a high school diploma, strong computer and typing skills, and at least one year of related experience.

Qualifications

• High School graduate or equivalency
• Basic PC skills
• Excellent customer service skills
• Ability to multi-task in a fast-paced, team environment
• Minimum one year of relevant work experience
• Typing at least 25 wpm and operation of basic office equipment
• Experience in procedural scheduling, medical billing, coding and medical terminology
• Able to pass PSR pre-employment screening with 75%+ and post-employment test with 81%+

Responsibilities

• Perform secretarial and general office duties for the assigned office/department.
• Serve as preliminary contact for ambulatory practice and pathology patients.
• Gather and analyze patient demographic and payor data to support reimbursement.
• Ensure patient registration, scheduling, pre-certification and authorization for services.
• Coordinate scheduling and provide clerical support for specialized, interventional, and complex procedures.
• Uphold the mission, vision, values and customer service standards of The MetroHealth System.

Skills

Customer service

Multi-tasking

Typing 25 wpm

Basic PC skills

Job description

Location: METROHEALTH OUTPT SURGERY CTR

Biweekly Hours: 80.00

Shift: 830a-5p

The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, Cuyahoga County's safety-net health system operates four hospitals, four emergency departments and more than 20 health centers.

Summary

Responsible for performing secretarial and general office duties. Coordinates all clerical functions and provides clerical support for an assigned office and/or department. Serves as preliminary contact for ambulatory practice and pathology patients. Gathers and analyzes patient demographic and payor data to achieve optimal reimbursement for the MetroHealth System. Ensures appropriate patient registration, scheduling, pre-certification and authorization for services. Coordinates the scheduling process and provides clerical support for specialized, interventional, and complex procedures. Upholds the mission, vision, values, and customer service standards of The MetroHealth System.

Qualifications

Required

• High School graduate or passage of a high school equivalency exam.
• Basic PC skills.
• Excellent customer service skills.
• Ability to effectively multi-task and work in a fast-paced, team-oriented environment.
• Minimum one year of previous relevant work experience.
• Must be able to type at least 25 wpm and operate basic office equipment.
• Relevant experience in procedural scheduling, medical billing, coding and medical terminology.
• All qualified applicants must pass the PSR pre-employment screening test with a score of seventy-five percent (75%) or better and the post-employment test with a score of eighty-one percent (81%) or better.

Preferred

• Three years medical office experience to include procedural scheduling.
• Previous experience working with managed care, insurance companies and other healthcare related vendors.

Physical Requirements

• May sit, stand, stoop, bend, and ambulate intermittently during the day.
• May need to sit or stand for extended periods.
• See in the normal visual range with or without correction.
• Hear in the normal audio range with or without correction.
• Finger dexterity to operate office equipment required.
• May need to lift up to twenty-five (25) pounds on occasion.
• Ability to communicate in face-to-face, phone, email, and other communications.
• Ability to see computer monitor and departmental documents.