Administrative Secretary-Environmental Services Main Campus

MetroHealth; Cleveland (OH); On-site; USD 25,000 - 36,000; Full time

Job summary

The MetroHealth System is seeking an Administrative Assistant to provide skilled clerical support for designated Administrators and Directors at MetroHealth Medical Center. The role emphasizes accurate scheduling, document preparation, and handling confidential information.

Required fluency in English and Spanish for the Cancer Care Center - Community Breast Health Outreach Program, with strong MS Office skills and excellent organizational abilities. Some events may require night or weekend work.

Qualifications

• High school diploma or equivalent.
• Administrative support experience or related duties.
• Proficiency with Word, Excel, and PowerPoint.
• Strong organizational, time management, and communication skills.
• Ability to work independently and with diverse teams.
• Fluency in English and Spanish for Cancer Care Center outreach activities.
• Willingness to work nights/weekends for events if needed.

Responsibilities

• Provide administrative and clerical support for designated administrators and directors.
• Manage calendars, schedule meetings, and arrange travel as needed.
• Prepare correspondence, memos, minutes, and reports; handle confidential matters.
• Screen inquiries, relay messages, and maintain office records and files.
• Support timekeeping, mail distribution, and general office duties.
• Assist on special projects, gather data, and circulate materials for meetings.

Skills

English

Spanish

Administrative support

Microsoft Office

Organizational skills

Time management

Written and verbal communication

Education

High school diploma

Tools

Microsoft Office

Excel

Word

PowerPoint

Publisher

Job description

Location: METROHEALTH MEDICAL CENTER

Biweekly Hours: 80.00

Shift: 7:30a - 4pm

The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, Cuyahoga County's safety-net health system operates four hospitals, four emergency departments and more than 20 health centers.

Provides skilled administrative and clerical support for designated Administrators or Clinical and Administrative Directors. Performs a variety of administrative duties in support of assigned areas. Upholds the mission, vision, values, and customer service standards of The MetroHealth System.

Responsibilities

1. Contributes to patient safety by supporting the System-wide programs and policies addressing a safe environment for patients and the reporting of safety concerns to the appropriate individuals.
2. Provides skilled administrative and clerical support for designated administrators/directors by:
   • Assisting in handling matters of a sensitive/confidential nature.
   • Composing correspondence and other materials related to the assigned area.
   • Taking and transcribing dictation. Typing routine and complex correspondence (i.e., memos, letters, minutes, speeches, reports, etc.); assisting in their preparation and/or distribution.
   • Exercising discretionary decision‑making ability in responding to telephone and written inquiries, screening calls and visitors, and relaying messages.
   • Managing each Administrator's and Director's appointment and activity schedule by efficiently scheduling meetings, appointments and luncheons with various administrators, organizations, and other members of the hospital community.
   • Making travel arrangements and arranging and confirming hotel reservations.
   • Setting up and maintaining a variety of files and records, often confidential in nature and performing photocopying.
   • Maintaining inventory of supplies, submitting purchase orders, processing invoices and tracking expenses of area as assigned.
   • Receiving, sorting, opening, screening, and distributing mail.
   • Maintaining time sheets for the area, as required.
3. Performs administrative duties in support of the assigned administrators/directors by:
   • Reviewing reports, journals, and other materials of particular significance to designated clinical/administrative specialty.
   • Participating in or coordinating special projects and studies, performing supplementary research, preparing reports, and providing recommendations.
   • Gathering, recording, and circulating data/materials for use in committees, conferences, speeches, and reports.
4. May coordinate/oversee the workflow for the respective area. Ensures proper telephone and receptionist coverage is always maintained.
5. Displays sensitivity to and understanding of various cultural, ethnic, racial, and socioeconomic backgrounds.

Qualifications

Required:

• High school diploma or passage of a high school equivalency exam.
• Administrative support experience or experience performing duties relevant to the position.
• Proficiency with Microsoft Office products relative to assigned area (i.e. Word, Excel, PowerPoint).
• Demonstrated organizational and time management skills. Excellent interpersonal, written, and verbal communication skills.
• Ability to work independently and collaboratively.
• Ability to interact effectively with a wide range of cultural, ethnic, racial, and socioeconomic backgrounds. For: Cancer Care Center - Community Breast Health Outreach Program (Required): Fluency in writing, speaking, and interpreting both English and Spanish. Obtains a score of acceptable or better on a pre-employment proficiency test which demonstrates fluency in reading, writing, and interpreting English and Spanish.
• Experience with Excel, Word, Publisher, email, and Power Point Ability to work nights and weekends if needed for special events.

Preferred:

• College level coursework.
• Strong keyboarding skills.
• Experience providing administrative support in a health care setting.

Physical Demands

May sit, stand, stoop, bend, and ambulate intermittently during the day. May need to sit or stand for extended periods. Finger dexterity to operate office equipment. May need to lift up to twenty-five (25) pounds on occasion. See in the normal visual range with or without correction. Hear in the normal audio range with or without correction