Surface Repair Tech: Craft, Precision, Growth + Company Car

Surfaceexperts; Charlotte (NC); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Bonuses from Day 1

Company car

Paid training

Holidays

Vacation accrual

Tools provided

Career growth

Job summary

Surface Experts is seeking a Repair Technician in the Charlotte area to repair bathtubs, countertops, cabinets, flooring, appliances, and other hard surfaces.

You will complete an average of four high-quality repairs daily, follow our proven repair process, and communicate professionally with customers.

Qualifications

• Experience with hands-on repairs and problem solving.
• Excellent communication and customer service skills.
• Ability to work independently with strong attention to detail.

Responsibilities

• Complete ~4 high-quality repairs daily across surfaces (bathtubs, countertops, cabinets, flooring).
• Follow proven repair process and match colors/textures for near-invisible fixes.
• Maintain organized tools/vehicle and document work in company software.
• Provide exceptional customer service and represent Surface Experts professionally.

Skills

Attention to detail

Customer service

Color matching

Valid driver\'s license

Job description

Benefits:

• Training & development
• Bonus based on performance
• Company car

Repair Technician

Surface Experts of SW Charlotte & Rock Hill

Before you apply, watch what a typical day looks like:
https://www.youtube.com/watch?v=vJ0nCFdtqqs

Build a Career Repairing Instead of Replacing

Do you enjoy working with your hands? Do you take pride in quality workmanship? Are you the type of person who notices details that others miss?

Surface Experts repairs damaged bathtubs, countertops, cabinets, flooring, appliances, furniture, and many other hard surfaces instead of replacing them. Every repair is different, making this an exciting career for someone who enjoys solving problems, learning new skills, and seeing the results of their craftsmanship every day.

Why Join Our Team?

• Base salary plus performance bonuses beginning on Day 1
• No nights, weekends, or mandatory overtime
• Paid holidays and accruing vacation
• Paid hands-on training with an experienced technician
• Company vehicle and all tools provided
• Ongoing technical training and advancement opportunities
• Supportive team environment with leadership that works alongside you
• Local, award-winning small business with a growing future

We opened in 2023 and quickly became one of the top-performing Surface Experts franchises in the country. While we're proud of our awards, we're even more proud of the team we've built. We believe in recognizing great work, investing in our employees, and creating long-term careers.

What You'll Do

• Complete an average of four high-quality repairs each day while managing your schedule efficiently and delivering an outstanding customer experience.
• Repair bathtubs, countertops, cabinets, flooring, appliances, furniture, and other hard surfaces.
• Learn and follow our proven repair process.
• Match colors, textures, and finishes to create nearly invisible repairs.
• Deliver exceptional customer service and communicate professionally with customers.
• Document completed work using company software.
• Keep your company vehicle, tools, and materials clean and organized.
• Represent Surface Experts professionally at every jobsite.
• Take pride in doing the repair right the first time. We value high-quality craftsmanship, attention to detail, and working efficiently without sacrificing the quality of the finished repair.

What We're Looking For

Successful technicians often come from construction, painting, manufacturing, auto body, cabinet finishing, flooring, facilities maintenance, woodworking, military service, or other skilled trades.

You'll be a great fit if you have:

• Experience working with your hands through work or hobbies
• Strong attention to detail
• Ability to distinguish and match colors accurately
• Excellent customer service and communication skills
• A valid driver's license and clean driving record
• Dependability, integrity, and a strong work ethic
• The ability to work independently while supporting your team

Artistic experience is a plus but not required. If you enjoy creating, repairing, restoring, or building things, we'll teach you the rest.

Success in This Role Looks Like:

• Customers consistently rate you highly and recommend our services.
• Repairs are completed with exceptional quality and minimal callbacks.
• You take ownership of your work and continuously improve your skills.
• Your vehicle, tools, and materials stay clean, organized, and ready each day.
• You contribute to a positive team culture by living our Core Values.

Our Mission

To develop outstanding teams by investing in strong relationships.

Together, we solve our customers' problems while reducing the waste of time, money, and materials that end up in landfills.

Our Core Values

• Serve Others
• Be a Problem Solver
• Trust the Process

If you're looking for more than just another job and want to build a rewarding career with a growing company, we'd love to meet you. Apply today!