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SUPV - SLOTS/DUAL RATE SHIFT MANAGER
Hard Rock Hotel & Casino Atlantic City
Atlantic City (NJ)
On-site
USD 50,000 - 65,000
Full time
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Job summary
A leading company in the gaming industry is seeking a dedicated SUPV - SLOTS/DUAL RATE SHIFT MANAGER to oversee slot operations. This role involves supervising staff, monitoring transactions, and ensuring compliance with regulations. The ideal candidate has casino experience and strong leadership skills, with a competitive pay range reflecting the responsibilities of the position. Enjoy perks like free meals and employee discounts as you contribute to a dynamic team environment.
Benefits
Qualifications
- Minimum one year of Slot Attendant or Slot Technician experience preferred.
- One year of casino experience with prior Slot Floor Supervisor experience is ideal.
- Must have a KEY license or be able to obtain one.
Responsibilities
- Monitor daily jackpot and machine malfunctions transactions.
- Supervise Slot attendants and assist in training and evaluating staff.
- Handle complaints and ensure compliance with gaming regulations.
Skills
Education
Job description
Join to apply for the SUPV - SLOTS/DUAL RATE SHIFT MANAGER role at Hard Rock Hotel & Casino Atlantic City
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Join to apply for the SUPV - SLOTS/DUAL RATE SHIFT MANAGER role at Hard Rock Hotel & Casino Atlantic City
Overview
Under the direction of the Slot Shift Manager & Director, the incumbent assists Slot management in all phases of Slot Operations.
Overview
Under the direction of the Slot Shift Manager & Director, the incumbent assists Slot management in all phases of Slot Operations.
Benefits Include
- Medical, Time Off and Retirement benefits offered through Local Union Representation
- Free Meals, Free Uniforms, Free Parking
- Discounts at Hard Rock properties around the globe
- All team members are eligible to participate in the discretionary annual bonus program
- Training and Leadership development programs
- Wellness programs including onsite information and fitness seminars
- Team Member Resource Groups
- Recognition programs
- Pay $50,000 as Supervisor and $65,000 as Shift Manager
- Monitor daily jackpot and machine malfunctions transactions for accuracy and response time.
- Responsible for supervising Slot attendants on assigned shift within assigned section.
- Assists in training, counseling, scheduling and evaluating Slot attendants.
- Handle employee and customer complaints and disputes.
- Promotes positive customer service, safety, security and creates a friendly atmosphere.
- Ensures that Slot attendants work with cashiering personnel, security officers or other Hard Rock Hotel & Casino staff in regards to jackpot payouts, and exchange slips.
- Monitor IRS currency transaction reporting requirements.
- Safeguard against theft and ensures the security and integrity of all casino property.
- Report developments that may affect the casino operation to the Slot Shift Manager or Assistant.
- Ensures compliance with all gaming regulations.
- Coordinates and participates in Slot special event functions.
- Promotes positive public/employee relations at all times.
- Maintains a clean, safe hazard-free work environment within area of responsibility.
- Performs all other related and compatible duties as assigned.
- Responsible for enforcement of all departmental rules, policies, and regulations.
- Responsible for accountability of all issued and non-issued Slot keys and equipment.
- Responsible for daily staffing levels, personnel scheduling and coordination shift schedules.
- Responsible for training, evaluating, monitoring employee history sheets and making recommendations for promotions.
- Responsible for ensuring all Slot machines are clean, and in operating condition, specifically bill acceptors, ticket printers and progressive meters.
- Responsible for direct-line communication with Slot Departmental staff.
- High School diploma or Equivalent preferred.
- Minimum one (1) year of Slot Attendant or Slot Technician experience preferred, or one (1) year of casino experience with previous experience as a Slot Floor Supervisor in a high volume casino environment
- Must have a KEY license or be able to obtain one
Software Powered by iCIMS
- Seniority levelMid-Senior level
- Employment typeFull-time
- Job functionOther
- IndustriesGambling Facilities and Casinos
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