Supv-Operations

FedEx Freight; South Brunswick (NJ); On-site; USD 64,000 - 82,000; Full time

Job summary

FedEx Freight in South Brunswick, NJ is seeking a supervisor to lead a team responsible for moving shipments on time and damage-free. You will oversee scheduling, training, safety, and quality, coordinating with service center staff and customers.

The role requires strong communication, ability to work independently, and knowledge of DOT rules, NMFC, and OSHA guidelines. You will monitor performance data, manage OS&D, and implement process improvements to cut costs while maintaining safety.

Qualifications

• Must possess a high school diploma or equivalent.
• Must be able to travel as needed.
• Good written, verbal and interpersonal communication skills.
• Knowledge of OSHA laws, NMFC, Tariff Rules, and DOT regulations; company policies and procedures.
• Able to work independently and as part of a team.
• Multi-tasked and organized; proficient with Microsoft Office and Internet.

Responsibilities

• Lead, manage, educate and develop employees with a focus on retention and growth.
• Supervise and direct work with emphasis on quality, safety, and timely deliveries.
• Monitor and correct unsafe acts/conditions and provide follow-up feedback.
• Plan daily manpower and set schedules to ensure on-time, damage-free freight.
• Communicate assignments clearly and coordinate with all employees.
• Monitor service freight and ensure cut time compliance.
• Identify opportunities to cut costs and improve efficiencies while maintaining safety.
• Assist customers with rate quotes, claim information, and scheduling.
• Monitor performance data and generate reports.
• Build strong relationships with business partners to meet service standards.
• Identify freight with incorrect weight/classification and ensure proper OS&D handling.
• Perform administrative duties and comply with laws/regulations and company procedures.

Skills

Leadership

People management

Communication

Teamwork

Safety awareness

Planning

Customer service

Problem solving

Education

High school diploma

Tools

Microsoft Office

Job description

POSITION OVERVIEW

Lead employees to ensure customer satisfaction by moving all shipments on time and damage free

ESSENTIAL FUNCTIONS

• Lead, manage, educate and develop company employees focusing on retention and growth
• Supervise and direct employee work (including pre-shifts) with a focus on outstanding quality, customer deliverables and safety performance identifying and overseeing improvement
• Actively monitor, record and educate employees regarding unsafe acts/conditions correcting immediately using corrective action as need. Provide feedback and follow-up with all impacted employees.
• Plan daily manpower needs and set schedules to ensure customers' freight is delivered and picked-up timely and damage free
• Communicate job assignments coordinating with all employees ensuring direction is clear and concise
• Monitor service freight and ensure cut time compliance
• Monitor, analyze and address all opportunities to cut costs and improve efficiencies while maintaining rigorous safety standards
• Assist customers with rate quotes, claim information and setting appointments
• Monitor actual performance data and gather information for reporting
• Build relationships and positive communications with all business partners to ensure customers' and company's service standards are met
• Identify freight moving at incorrect weight and classification
• Ensure all OS&D is identified and processed properly
• Perform administrative functions as required
• Comply with all applicable laws/regulations, as well as company policies/procedures
• Perform other duties as required

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, essential functions and qualifications required of employees assigned to the job.

QUALIFICATIONS

• Must possess high school diploma or equivalent
• Must be able to travel as needed
• Good written, verbal and interpersonal communication skills
• Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules, as well as company policies and procedures, preferred
• Able to work independently and as part of a team
• Multi-tasked oriented and possess good organizational skills
• Knowledge of Microsoft Office and Internet

WORKING CONDITIONS

• Dock environment; exposure to varied weather conditions, exhaust, fumes, dust, noise
• Hours may vary due to operational need
• Frequent contact with service center personnel; fast-paced, deadline oriented

EST FedEx Freight, Inc

FedEx Freight is an Equal Opportunity Employer, including disabled and veterans.

If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please e-mail at [e-mail].

FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Pay

Annual Salary: $63,901.00 - $82,432.00

This compensation range is a reasonable estimate of the current starting pay range in NJ. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay is determined by experience relative to the job, market level, specific location and other job-related factors permitted by law.

Regular full & part-time employees (who complete 91 days of employment and work a minimum average of 12 hours per week) are eligible to enroll in medical, dental, and/or vision coverage, tuition reimbursement. Full/part-time employees who are age 21 are eligible for 401(k) after one month of employment.