SUPV - MENTAL HEALTH TECHS

Oak Plains Academy; Oak Plains (TN); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Generous Paid Time Off

Medical, Dental, Vision Plans

401(K) with company match

SoFi student loan refinancing

Career development opportunities

Free meals

Job summary

Oak Plains Academy, a UHS company, seeks a Shift Supervisor to oversee resident care on assigned units. You will supervise staff, ensure documentation, and maintain program fidelity in line with policies. Compliance with licensing and safety standards is essential.

The role requires crisis intervention, de-escalation, and timely communication with leadership. A background check, orientation, and flexible hours are part of the onboarding process.

Qualifications

• Bachelor's degree in Psychology, Sociology, Education or related field (preferred).
• Minimum: High School Diploma or equivalent plus one year mental health experience.
• Valid driver's license in good standing.
• Demonstrates health, strength and stamina for demanding shifts and Handle with Care.
• 21 years of age and flexible schedule.
• Must attend two-week orientation: Mon-Fri 08:30–16:30.

Responsibilities

• Participate in Shift Administrator duties including incident reporting and staff scheduling.
• Respond to emergencies and crises; provide crisis intervention and de-escalation.
• Oversee unit operations to ensure safety, program fidelity and resident rights protection.
• Participate in interviewing, training, and coaching staff; contribute to performance appraisals.
• Communicate significant changes in resident condition to leadership promptly.
• Manage overtime and scheduling callouts; assist with staffing needs as required.
• Ensure compliance with licensing, Joint Commission, HIPAA and internal policies.

Skills

Crisis intervention

Verbal de-escalation

Staff supervision

Documentation

Emergency response

Interviewing & coaching

Communication skills

Education

Bachelor's degree in Psychology / Sociology / Education

High School Diploma or equivalent

Job description

Responsibilities

Oak Plains Academy (a UHS company)

This role requires a successful background check, fingerprinting and employment verification.

Benefit Highlights

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!
• Free meals
• More information is available on our Benefits Guest Website: benefits.uhsguest.com

Oak Plains Academy is looking for people who want to make a difference in the lives of youth as a Shift Supervisor. The Shift Supervisor manages and is accountable for the overall care and documentation of resident care on assigned unit(s). They carry out supervisory responsibilities in accordance with Oak Plains Academy’s policies and procedures. Ensures that staff are following and implementing the program, unit schedules, and Oak Plains Academy’s policies and procedures

Key Responsibilities

• Participate in Shift Administrator duties to include but not limited to ensuring notification of AOC and Leadership etc. Ensures completion of incident reports, audit patient rounds, end of pay period punch detail, etc. Performs multiple daily reviews of Q15 observation sheets for timeliness, accuracy, and completion. Ensure all required documentation is completed in an accurate, thorough, and timely manner. Responds as point person in emergencies and/or other crisis. Facilitates shift activities as required.
• Provides appropriate crises intervention by anticipating and responding quickly to escalating behaviors. Utilize verbal de-escalation techniques to address disruptive and/or dangerous behaviors. When necessary, as a last resort staff will utilize techniques taught in the Handle with Care training.
• Oversees and directs the unit to promote the highest level of physical, mental and psychosocial functioning of residents and ensures staff are following the schedule per program fidelity standards. Closely monitors all interactions and behaviors (staff and residents) to ensure an environment and culture which is safe and conducive to positive change. Response to crisis and assists in the proper implementation of protective holds in a timely manner and ensures proper notification and documentation is completed. Ensures resident rights are protected and always enforced.
• Participates in interviewing, training, provides redirection and coaching on the job. Participates in providing input into employee performance appraisals.
• Ensure that significant changes in resident condition are communicated in a timely fashion to the Director of Residential Services, and others as required.
• Manages shift overtime and communicates with department leadership to fill callouts in the schedule; if unable to fill callouts, reports to work to complete staffing/ milieu needs.
• Understands and assists with state licensing regulations, The Joint Commission standards, HIPAA policy, state contract, ordinances, laws, or other regulations required of them in their position and acts consistently in obedience to same. Demonstrates a thorough understanding of company policies and procedures

Oak Plains Academy is a comprehensive and highly structured 98-bed residential treatment program offering psychiatric residential treatment services to children and adolescents, struggling with emotional and behavioral issues. Residents receive an individualized treatment plan, geared to meet their personal needs. A professional team of psychiatrists, psychologists, social workers, therapists, nurses, and teachers serve hundreds of children and adolescents annually with the common goal of treating and healing trauma and building resiliency in the residents we serve. Located on 20 acres of rolling hills in a rural setting, about 45 minutes from Nashville, Tennessee, Oak Plains Academy campus features a full-size gymnasium, dining hall, separate academic building, and four dormitories.

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since itsinceptioninto an esteemed Fortune500®corporation, annualrevenuesduring2025were$17.4billion.In 2026,UHS was again recognized as one of FortuneWorld’s Most Admired Companies™ and in 2025, waslisted in Forbes ranking of America’s Largest Public Companies.Headquarteredin King of Prussia, PA, UHS has approximately101,500employeesand continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physiciannetworkand various related serviceslocatedin 40U.S.states, Washington, D.C., PuertoRicoand the United Kingdom.Foradditionalinformationvisit www.uhs.com.

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Qualifications

REQUIREMENTS:

• Bachelor's degree in Psychology, Sociology, Education or related field or a technical degree in areas of allied health.(Preferred)
• Minimum:High School Diploma or equivalent required, plus one year experience in mental health with demonstrable competence in required knowledge and responsibilities required.
• Valid driver's license in good standing.
• Satisfactory health, strength and stamina to meet the physical, mental and emotional demands and stressors. The position requires: walking, running, standing, lifting, irregular working hours, and assisting with the protective restraints. This position requires use of "Handle with Care"
• 21 years of age
• Flexible schedule
• Must attend the two-week orientation classes, Monday through Friday 08:30 am - 4:30 pm.

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.