Supv Infrastructure Operations (RICHMOND, VA, US, 23219)

Dominion Energy; Richmond (VA); Hybrid; USD 116,000 - 151,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid holidays

Tuition reimbursement

Bonus eligibility

Job summary

Dominion Energy is seeking an IT Enterprise Operations Manager to oversee a skilled team responsible for software support and mission‑critical IT systems. The role ensures high availability, coordinates releases, and leads complex audits in a fast‑paced environment.

Located in the Richmond, VA area with a hybrid office/telework schedule, the position emphasizes leadership, automation, and cross‑functional collaboration with security, architecture, and engineering teams.

Qualifications

• 5+ years of experience leading people in lead project management roles and/or direct supervision.
• General knowledge of business systems and operational processes.
• Strong organizational, multitasking and leadership capabilities.
• Experience leading teams supporting enterprise infrastructure platforms, including automation, server virtualization, container platforms, and cloud technologies.

Responsibilities

• Supervises activities of highly-skilled IT Enterprise Operations and software support personnel.
• Provides direct technical oversight for planning, coordination, programming, and implementation of releases or changes to operating system software.
• Coordinates activities to meet project deadlines and budgets; resolves conflicting demands of users.
• Leads audits for IT Enterprise operations (NERC/SOX) and develops compensating controls.
• Directs personnel actions, assigns tasks or projects, and ensures reliability of Dominion computing infrastructure.

Skills

IT leadership

Project management

Stakeholder negotiation

Infrastructure automation

Cloud technologies

Education

Bachelor's degree in Information Systems/IT

Tools

Unix/Linux/Windows OS

AIX

IBM OS/390

Storage Area Network

NAS

IaC tools

Job description

Dominion Energy is committed to providing reliable, affordable, and increasingly clean energy that powers our customers every day. If you want to work for a purpose-driven company that values safety and collaboration, we’re looking for you. You won’t just find a job here; you’ll find your career.

We offer a hybrid work schedule (one week in the office, one week of teleworking) to accommodate the need for flexibility.

At this time, Dominion Energy cannot transfer or sponsor a work visa or employment authorization for this position. This position does not offer relocation assistance.

Job Summary

Key Responsibilities: Supervises activities of highly-skilled group of IT Enterprise Operations and IT software support personnel. Serves as top technical expert in one or more highly specialized phases of software systems programming. Arranges for necessary proactive and corrective actions, to ensure high, service availability of the IT network, mainframe, distributed computing systems, and mission-critical applications. Provides direct technical oversight for all requirements in planning, coordination, programming, and implementation of releases, upgrades, or changes to operating system software. Coordinates all activities to meet project deadlines and budgets. Resolves conflicting demands of users. Directs subordinate personnel, initiates personnel actions, and assigns tasks or projects, based upon department goals. Designs, recommends, operates, and monitors all aspects of Dominion computing infrastructure, at all computer room locations throughout Dominion. Leads NERC and SOX audits for IT Enterprise operations, working directly with auditors. Testifies during audits, concerning Dominion compliance with NERC CIP standards. Develops compensating controls for any items identified during an audit. May be monitored on the results of unit. Errors can cause substantial impact on revenues, customer losses, and overall unit operations.

Candidates for this role may be located in the Richmond, VA, or Cayce, SC area.

The knowledge, skills, abilities and experience required for entry into this job include the following:

• 5+ years of demonstrated experience leading people in lead project management roles and/or direct supervision.
• General knowledge of business systems and operational processes.
• Strong organizational, multitasking and leadership capabilities.
• Strong analytical and problem-solving abilities.
• Proven ability to negotiate and influence stakeholders effectively.
• Experience leading teams supporting enterprise infrastructure platforms, including automation, server virtualization, container platforms, and cloud technologies.
• Experience driving infrastructure modernization and platform lifecycle initiatives while collaborating effectively with application, security, architecture, and engineering teams.
• Knowledge of infrastructure automation tools, Infrastructure-as-Code (IaC), platform engineering practices, and modern operational models that improve reliability, scalability, and service delivery.
• Ability to work independently and collaboratively in a fast-paced environment under pressure.
• Experience supporting both infrastructure and application development projects is highly desirable.
• Excellent people leadership and the ability to work well with others.
• The ability to motivate and develope people.
• Demonstrated in-depth knowledge of IT network and software systems and tools, concepts, and applications.In-depth, expert knowledge of complex operating systems at Dominion, and how Dominion applications use these technologies.
• Operating systems include Unix, Linux, Windows, AIX, and IBM OS/390.In-depth, expert knowledge of complex storage systems at Dominion, and how Dominion applications use these technologies.
• Storage systems include Storage Area Network, and Network attached Storage.
• Excellent project management, process analysis, and process implementation skills.
• Ability to work in a team environment.
• Ability to work under pressure.

Education Requirements

Degree or an equivalent combination of education and demonstrated related experience may be accepted in lieu of preferred level of education:

Bachelor

Preferred Discipline(s): Information Systems, Information Technology

Other disciplines may be substituted for the preferred discipline(s) listed above.

Working Conditions

Travel Up to 25%

Test Description

No Testing Required

Export Control

Certain positions at Dominion Energy may involve access to information and technology subject to export controls under U.S. law. Compliance with these export controls may result in Dominion Energy limiting its consideration of certain applicants.

What You'll Get

Expected Hiring Base Salary Range:

$116,300 - $151,100

The expected hiring base salary range is the range we anticipate hiring within for this position. The actual salary offered may vary based on factors such as the selected candidate’s qualifications, skills, experience, and work location. This is not intended to represent the full salary range for the position or limit future compensation growth.

At Dominion Energy, we offer excellent plans and programs for employees.

Employees are rewarded with a competitive salary and comprehensive benefits package which includes:

• health, dental, and vision benefits with coverage for families and domestic partners
• vacation
• retirement plans including 401k contributions and matches
• paid holidays
• tuition reimbursement
• bonus eligibility
• sick leave
• disability insurance

To learn more about our benefits, click here: dombenefits.com.

Dominion Energy is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin and/or status as a protected veteran or individual with a disability.

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