Supv -Heri Logistics

Vulcan Materials Company; Jacksonville (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

Vulcan Materials Company in Jacksonville, FL, is seeking a Logistics Supervisor to lead Logistics Coordinators, ensure accurate order entry, timely delivery, and outstanding customer service. This role drives staff performance, training, and coordination with sales, operations, and customers to meet project needs.

You will recruit and develop talent, review daily reports, and optimize trucking capacity while upholding safety and company policies in a fast-paced construction materials environment.

Qualifications

• BS/BA in business administration, logistics, construction management or related field is desirable.
• Minimum three (3) years of work experience in construction materials or related industry; minimum one year in supervisory, customer service, and logistics roles.

Responsibilities

• Supervises and coordinates Logistics Coordinators for accurate order entry, timely delivery, and excellent customer service.
• Participates in recruitment, approves hiring decisions for open vacancies.
• Provides coaching and feedback; ensures staff training and instruction.
• Collaborates with sales, operations, and customers to meet product needs.
• Acts as liaison among customers, haulers, sales staff, and dispatchers for site activities.
• Maximizes trucking capacity at customer job-sites with sales and dispatch.
• Attends pre-job meetings and reviews daily order entry for accuracy.
• Resolves customer issues and assists AR with disputed invoices and times.

Skills

Logistics management

Staff supervision

Performance coaching

Customer service

Communication

Problem solving

Operations coordination

Inventory/reports

Education

BS/BA in business administration, logistics, construction management

Tools

MS Office

Job description

• Supervises and coordinates Logistics Coordinators (LCs) responsible for accurate order entry, timely delivery, and excellent customer service.
• Attracts, retains, and motivates staff. Conducts effective and timely performance dialogues with staff members every quarter.
• Participates in the recruitment process, approving the selection and hiring of employees for open job vacancies
• Provides coaching and feedback to employees under his or her area of responsibility.
• Ensures that employees receive proper training and instruction to perform assigned job duties.
• Works closely with sales, operations, and customers to ensure products meet customer needs and expectations.
• Performs and coordinates job-site activities by acting as a liaison between customers, haulers, sales staff, and dispatchers.
• Works closely with sales and dispatchers to maximize trucking capacity at customer job-sites.
• Attends pre-job meetings to discuss project and customer requirements.
• Review daily order entry for completeness and accuracy.
• Attend meetings as necessary with other departments.
• Responsible for resolving issues/concerns with customers.
• Assists Accounts Receivable in investigating disputed invoices, stand-by time, missing tickets, and missing ticket times.
• Reviews, approves, and maintains daily reports.
• Approves time cards, authorizes/maintains LC schedules, and tracks vacation usage.
• Other duties may be assigned.
• High Integrity: Acts with unyielding integrity and honesty in business transactions, promoting company policies and holding self and other employees accountable, keeping promises and commitments.
• Ownership Mentality: Assumes responsibility and makes decisions within your own level of authority.
• Decision Making - Makes informed, effective, and timely decisions by evaluating available information, considering potential outcomes, and choosing the best course of action; analyzes options, weighs risks and benefits, and uses sound judgment to reach decisions that align with organizational goals and values.
• Delegation Skills: Understanding what to delegate: Identifying which tasks can and should be delegated (e.g., routine tasks, those aligned with team member growth) versus those requiring the supervisor's direct involvement (e.g., strategic planning, sensitive information).
• Develops Talent - Ensures that the organization has the talent required to meet current and future business needs by bringing the best talent on board, developing internal capabilities, building a pipeline of successors, and deploying talent appropriately.

Essential Functions

• Supervises and coordinates Logistics Coordinators (LCs) responsible for accurate order entry, timely delivery, and excellent customer service.
• Attracts, retains, and motivates staff. Conducts effective and timely performance dialogues with staff members every quarter.
• Participates in the recruitment process, approving the selection and hiring of employees for open job vacancies
• Provides coaching and feedback to employees under his or her area of responsibility.
• Ensures that employees receive proper training and instruction to perform assigned job duties.
• Works closely with sales, operations, and customers to ensure products meet customer needs and expectations.
• Performs and coordinates job-site activities by acting as a liaison between customers, haulers, sales staff, and dispatchers.
• Works closely with sales and dispatchers to maximize trucking capacity at customer job-sites.
• Attends pre-job meetings to discuss project and customer requirements.
• Review daily order entry for completeness and accuracy.
• Attend meetings as necessary with other departments.
• Responsible for resolving issues/concerns with customers.
• Assists Accounts Receivable in investigating disputed invoices, stand-by time, missing tickets, and missing ticket times.
• Reviews, approves, and maintains daily reports.
• Approves time cards, authorizes/maintains LC schedules, and tracks vacation usage.
• Other duties may be assigned.

Critical Competencies

• High Integrity: Acts with unyielding integrity and honesty in business transactions, promoting company policies and holding self and other employees accountable, keeping promises and commitments.
• Ownership Mentality: Assumes responsibility and makes decisions within your own level of authority.
• Decision Making - Makes informed, effective, and timely decisions by evaluating available information, considering potential outcomes, and choosing the best course of action; analyzes options, weighs risks and benefits, and uses sound judgment to reach decisions that align with organizational goals and values.
• Delegation Skills: Understanding what to delegate: Identifying which tasks can and should be delegated (e.g., routine tasks, those aligned with team member growth) versus those requiring the supervisor's direct involvement (e.g., strategic planning, sensitive information).
• Develops Talent - Ensures that the organization has the talent required to meet current and future business needs by bringing the best talent on board, developing internal capabilities, building a pipeline of successors, and deploying talent appropriately.

Responsibilities

Education

• BS/BA in business administration, logistics, construction management, or related degree is desirable, or an equivalent combination of training and work experience.

Experience

• Minimum of three (3) years of work experience in construction materials or related industry. A minimum of one year of supervisory, customer service, and logistics experience is also required.

Knowledge, Skills, And Abilities

• Solid understanding of the aggregate and asphalt business, as well as key metrics for sales, logistics, and customer satisfaction.
• Strong logistics, dispatch, and customer service skills.
• Construction industry knowledge to include material management and project management skills.
• Business planning skills.
• Ability to quickly analyze and understand complex business and organizational challenges.
• Superior analytical and problem-solving skills.
• Ability to develop creative solutions to address any issues/concerns.
• Excellent interpersonal skills with the ability to effectively interact with all levels of the organization.
• Able to relate to all levels of people and professionally represent Heritage.
• Ability to supervise employees.
• Understand, interpret, and apply company policies and procedures.
• Effectively motivate employees.
• Develop and establish performance measurements for the department.
• Possess effective presentation and interpersonal skills appropriate to all levels of the organization.
• Establish practices and develop resources to meet or exceed goals and objectives.
• Work in a stressful, fast-paced, deadline-oriented environment that requires thinking and acting quickly and creatively to resolve problems.
• Work under general direction and meet deadlines.
• Intermediate experience in using personal computers and applications.

Other Requirements

• Must be able to sit for long periods of time.
• Able to use common office tools and technology, such as cell/office telephone, calculator, computer, and other electronic devices.
• Capable of travel (both ground and air) as needed.
• Will be required to utilize proper personal protective equipment while on job sites.This may include the use of hearing and/or respiratory protection.
• Varying work schedule, including nights and weekends.

Vulcan Materials Company is an equal opportunity employer.