Suppression Service Technician (Clean Agent Special Hazards Technician)

Hiller Companies, LLC; Amesbury (MA); On-site; USD 62,000 - 76,000; Full time

Job summary

The Hiller Companies, LLC is hiring a Fire Suppression Service Technician in the United States. The role focuses on inspection, testing, maintenance, and repair of kitchen hood fire suppression systems, ensuring reliability and compliance with NFPA standards.

Salary is presented as an hourly pay range. The position requires hands-on ability, safety adherence, and effective communication with clients and team members. Employer provides standard benefits and growth opportunities.

Responsibilities

• Inspect and test fire suppression systems and kitchen hood suppression systems per NFPA 17, NFPA 96 and applicable codes.
• Perform routine maintenance on system components (cylinders, nozzles, release mechanisms, control panels).
• Test and recharge agent cylinders ensuring proper pressurization and correct extinguishing agent.
• Identify and troubleshoot leaks, pressure issues, or malfunctioning components; implement NFPA-compliant corrective actions.
• Repair/replace components to maintain NFPA compliance and manufacturer specs.
• Coordinate with clients to schedule service visits and provide recommendations for system improvements.
• Inspect gas cylinders with hydrostatic testing, refilling, and reinstallation per NFPA and specs.
• Respond to service calls promptly; diagnose problems and restore functionality.
• Document all service activities, reports, work orders, parts usage, and customer notes in Service Trade platform.
• Coordinate with Deficiency Sellers for inspection reports, material needs, and repair estimates in a timely manner.
• Interact with clients to schedule work, discuss findings, and address concerns or upgrade recommendations.
• Collaborate with Service Coordinators to optimize work orders, material requisitions, and scheduling for efficiency.

Job description

The Hiller Companies, LLC has an immediate opening for Fire Suppression Service Technician. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today.
The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standards of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance, and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal – making the world a safer place.
Job Summary: A Fire Suppression Service Technician is responsible for the inspection, testing, maintenance, and repair of kitchen hood fire suppression systems in various facilities. The primary duty is to ensure the reliability, functionality, and compliance of fire suppression systems, including but not limited to, kitchen hood suppression systems, ensuring that all work is completed according to the applicable codes and standard
Pay Range: $45.00 - $55.00 / Hourly. The posted salary range reflects the anticipated hiring range for this position at the time of posting and is provided in accordance with applicable pay transparency laws. Actual starting pay will be determined based on job-related factors, including the candidate's qualifications, experience, skills, education, internal equity, geographic location (where applicable), and market considerations. Not all candidates will be hired at the top of the posted range. The posted range reflects base salary only and does not include any applicable bonuses, commissions, overtime, or the value of employee benefits. Eligible employees may participate in the Company's benefit programs, subject to the terms and eligibility requirements of each plan.

Key Responsibilities

• Conduct thorough inspections and tests on fire suppression systems, including kitchen hood suppression systems according to the requirements outlined in NFPA 17, NFPA96, and other applicable codes and standards
• Perform routine maintenance activities on fire suppression system components, including cylinders, nozzles, release mechanisms, and control panels, in accordance with NFPA standards and manufacturer specifications.
• Test and recharge agent cylinders as necessary, ensuring that they are properly pressurized and filled with the appropriate extinguishing agent
• Identify and troubleshoot issues with fire suppression systems, such as leaks, pressure problems, or malfunctioning components, and implement corrective actions as per NFPA requirements.
• Repair and replace fire suppression system components as needed, ensuring compliance with NFPA standards and manufacturer specifications.
• Coordinate with clients to schedule service visits and communicate recommendations for system improvements or upgrades based on NFPA requirements.
• Inspect and maintain gas cylinders, including hydrostatic testing, refilling, and reinstallation, following NFPA standards and manufacturer specifications.
• Respond promptly to service calls and emergency requests, diagnosing problems and implementing solutions to restore system functionality.
• Document all service activities accurately and thoroughly, including inspection reports, work orders, and parts usage, and customer notes, using the Service Trade operations platform.
• Work closely with Deficiency Sellers to provide detailed inspection reports, material needs, and other job- related notes, to prepare and deliver repair estimates in a timely manner
• Interact professionally with clients to schedule work, discuss inspection findings, address any concerns or questions, and provide recommendations for system upgrades or improvements
• Work closely with Service Coordinator(s) to optimize work orders, material requisitions, and job scheduling, focusing on efficiency, productivity, and customer satisfaction.
• Maintain a clean and organized work environment, always adhering to safety guidelines, protocols, and procedures.