Fire Suppression Service Technician

The Hiller Companies; Charleston (SC); On-site; USD 52,000 - 78,000; Full time

Job summary

The Hiller Companies, LLC seeks a Fire Suppression Service Technician to inspect, test, maintain and repair kitchen hood fire suppression systems in various facilities. This role ensures system reliability, compliance with NFPA standards, and accurate documentation of service activities.

The technician will conduct inspections, perform routine maintenance, test gas cylinders, respond to service calls, and coordinate with clients and coordinators for scheduling and upgrades.

Qualifications

• Experience inspecting fire suppression systems per NFPA 17 and NFPA 96.
• Ability to perform routine maintenance and testing of kitchen hood suppression components.
• Ability to document service activities clearly and accurately.

Responsibilities

• Inspect and test fire suppression systems per NFPA codes.
• Perform maintenance on cylinders, release mechanisms, and control panels.
• Test and recharge agent cylinders and ensure proper pressurization.
• Identify and troubleshoot leaks or faults and take corrective actions.
• Repair or replace system components to maintain compliance.
• Coordinate with clients for service visits and recommendations.
• Maintain gas cylinders and perform hydrostatic testing per standards.
• Respond to service calls and emergencies to restore functionality.
• Document all activities and create accurate reports and notes.
• Collaborate with Deficiency Sellers and Service Coordinators for estimates and scheduling.
• Interact with clients professionally to discuss findings and upgrade options.
• Maintain a clean, safe work environment following guidelines.

Skills

Inspection skills

NFPA standards knowledge

Customer communication

Job description

The Hiller Companies, LLC has an immediate opening for Fire Suppression Service Technician.

Job Summary

A Fire Suppression Service Technician is responsible for the inspection, testing, maintenance, and repair of kitchen hood fire suppression systems in various facilities. The primary duty is to ensure the reliability, functionality, and compliance of fire suppression systems, including but not limited to, kitchen hood suppression systems, ensuring that all work is completed according to the applicable codes and standard.

The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standards of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance, and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place.

Key Responsibilities

• Conduct thorough inspections and tests on fire suppression systems, including kitchen hood suppression systems according to the requirements outlined in NFPA 17, NFPA96, and other applicable codes and standards
• Perform routine maintenance activities on fire suppression system components, including cylinders, nozzles, release mechanisms, and control panels, in accordance with NFPA standards and manufacturer specifications.
• Test and recharge agent cylinders as necessary, ensuring that they are properly pressurized and filled with the appropriate extinguishing agent
• Identify and troubleshoot issues with fire suppression systems, such as leaks, pressure problems, or malfunctioning components, and implement corrective actions as per NFPA requirements.
• Repair and replace fire suppression system components as needed, ensuring compliance with NFPA standards and manufacturer specifications.
• Coordinate with clients to schedule service visits and communicate recommendations for system improvements or upgrades based on NFPA requirements.
• Inspect and maintain gas cylinders, including hydrostatic testing, refilling, and reinstallation, following NFPA standards and manufacturer specifications.
• Respond promptly to service calls and emergency requests, diagnosing problems and implementing solutions to restore system functionality.
• Document all service activities accurately and thoroughly, including inspection reports, work orders, and parts usage, and customer notes, using the Service Trade operations platform.
• Work closely with Deficiency Sellers to provide detailed inspection reports, material needs, and other job- related notes, to prepare and deliver repair estimates in a timely manner
• Interact professionally with clients to schedule work, discuss inspection findings, address any concerns or questions, and provide recommendations for system upgrades or improvements
• Work closely with Service Coordinator(s) to optimize work orders, material requisitions, and job scheduling, focusing on efficiency, productivity, and customer satisfaction.
• Maintain a clean and organized work environment, always adhering to safety guidelines, protocols, and procedures.