Supports Coordinator Assistant: Mental Health & Benefits

Icon Fitness; Battle Creek (MI); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance and vision

Company 401(K) match

Paid time off and holidays

Professional development support

Employee assistance program

YMCA membership

Job summary

Icon Fitness in Battle Creek, MI seeks a dedicated case manager to coordinate services for individuals with mental illness through person-centered planning, linking clients to health, housing, and social supports in home and community settings.

Maintain compliant records, participate in quality improvement, and complete required trainings. Strong organizational and verbal skills, plus basic computer proficiency, are essential to deliver recovery‑oriented, confidential care.

Qualifications

• High school diploma or GED required.
• Experience with individuals experiencing chronic mental illness preferred.
• Lived experiences with behavioral health issues are desired.
• Basic computer experience (Word, Excel) preferred.

Responsibilities

• Assist customers with treatment planning, service linkages, advocacy, coordination, and monitoring consistent with individualized plans of service.
• Facilitate access to health and dental services, financial assistance, housing, employment, education, social services, and natural supports.
• Provide supports in customers’ homes and community settings as outlined through person-centered planning.
• Maintain compliant electronic and/or hard-copy records in accordance with agency requirements and standards.
• Participate in competency improvement activities, including credentialing, continuing education, evidence-based practices, peer review, and professional improvement; complete training in core case management and supports coordination elements.
• Use effective organizational, written/verbal communication, computer, analytical, and problem-solving skills; work independently and resourcefully.
• Participate in organizational quality improvement and problem-solving activities.
• Protect confidentiality and privacy in accordance with MDHHS, state, and federal guidelines; apply relevant standards.
• Actively support culturally competent, recovery-based practices, person-centered shared decision-making, and a trauma-informed culture.
• Perform other duties as required.

Skills

Organizational skills

Verbal communication

Problem solving

Education

High school diploma or GED

Job description

Icon Fitness in Battle Creek, MI seeks a dedicated case manager to coordinate services for individuals with mental illness through person-centered planning, linking clients to health, housing, and social supports in home and community settings.

Maintain compliant records, participate in quality improvement, and complete required trainings. Strong organizational and verbal skills, plus basic computer proficiency, are essential to deliver recovery‑oriented, confidential care.