Supports Coordinator

North Country Community Mental Health; Gaylord (MI); On-site; USD 35,000 - 37,000; Full time

Benefits offered by this job

No cost health, dental and vision

13?

Vacation, sick and personal time

Employer paid disability and life

Job summary

North Country Community Mental Health is seeking a dedicated Supports Coordinator for its Gaylord, MI location. This full-time, non-union role focuses on service coordination for individuals with severe mental illness or intellectual/developmental disabilities.

The position requires a bachelor’s in social work or related field and eligibility as QIDP or QMHP, with strong computer skills and a commitment to recovery-oriented care.

Qualifications

• Bachelor’s degree in Social Work or a related human services field is required; Michigan licensure/limited licensure preferred.
• One year of experience delivering services to IDD or SPMI populations; QMHP or QIDP eligibility preferred.
• Proficient computer skills including Office 365.

Responsibilities

• Develop, review, and modify a Person-Centered Plan of Service in collaboration with clients and guardians.
• Act as a link between client care providers to ensure coordinated services and information flow.
• Monitor service quality, health and safety; ensure plans are implemented as authorized.
• Coordinate resources and assist during crisis and transportation needs.
• Maintain timely, accurate documentation in the clinical record, compliant with Medicaid requirements.

Skills

Office 365

Education

Bachelor’s degree in Social Work or related

Job description

Join our team of over 200 passionate people working together to fulfill our mission to provide behavioral health services that inspire hope and promote recovery, resilience, and wellness. We are a team that puts our clients first, fosters community partnerships, and believes in a positive, healthy work environment. You’ll experience an exciting and challenging work environment while living in a highly desired location.

Northwest Michigan has something to offer everyone. Just about any outdoor activity imaginable is easily accessible. Local festivals, quaint downtown shopping districts, art, wineries, fine dining, and the performing arts. From the sandy beaches of Lake Michigan, miles of bike path, nature preserves, golf courses and ski resorts, Northern Michigan offers a world of adventure.

NCCMH Internship Program

North Country Community Mental Health works with interns at the Bachelor and Master levels to assist them with the completion of their educational requirements in the discipline of Behavioral Health. We offer interns a program that includes a variety of opportunities with our wide spectrum of services within the behavioral health field. Every internship is individualized based upon the interests of the student.

Interns will learn about the coordination of services, working with mental illness and intellectual or developmental disability populations, writing assessment and plans of service, and what they can expect to experience on a daily basis when employed within the behavioral health field. Many of our interns are offered full time positions at the end of their internship, upon completion of their degrees.

North Country Community Mental Health values education and works to provide staff with assistance towards the cost of education. Below is an outline of the program that we offer and some state and federal programs that are beneficial to our staff. Our dedicated Human Resources team provides our staff with assistance when they go to apply for these programs.

NCCMH offers a tuition reimbursement program. Tuition Reimbursements are at the discretion of management and are based on the degree sought, potential of continued employment with the organization, length of service with the organization, applicability of degree to the job and/or future positions in the organization, a statement from the candidate regarding purpose, intentions, and personal commitment, and availability of funds.

Open Positions

Position:Supports Coordinator

Location: Gaylord, MI

Job Id:723

# of Openings:0

JOB TITLE: Supports Coordinator

LOCATION: Gaylord, MI 49735

STATUS: Full-Time, Non-Union, Non-Exempt

HYBRID ELIGIBLE: Community-based position

STARTING WAGE RANGE: $25.38 - $26.66 per hour

• No cost health, dental and vision insurance option
• 14.2% employer paid retirement plan contribution
• Vacation, sick and personal time
• Employer paid disability and life insurance

Education: Minimum of a bachelor’s degree in Social Work or other relevant human service degree required, with licensure/limited licensure as appropriate from State of Michigan preferred. Must be eligible as either a Qualified Intellectual Disability Professional (QIDP) or Qualified Mental Health Professional (QMHP).

Qualified Intellectual Disability Professional (QIDP) - Individual with specialized training (including fieldwork and/or internships associated with the academic curriculum where the student works directly with persons with intellectual or developmental disabilities as part of that experience) OR one year of experience in treating or working with a person who has intellectual disability; AND is a psychologist, physician, educator with a degree in education from an accredited program, social worker, physical therapist, occupational therapist, speech-language pathologist, audiologist, behavior analyst, registered nurse, registered dietician, therapeutic recreation specialist, a licensed/limited-licensed professional counselor, OR a human services professional with at least a bachelor’s degree in a human services field.

Qualified Mental Health Professional (QMHP) - Individual with specialized training (including fieldwork and/or internships associated with the academic curriculum where the student works directly with persons receiving mental health services as part of that experience) OR one year of experience in treating or working with a person who has mental illness; AND

is a psychologist, physician, educator with a degree in education from an accredited program, social worker, physical therapist, occupational therapist, speech-language pathologist, audiologist, behavior analyst, registered nurse, therapeutic recreation specialist, licensed/limited-licensed professional counselor, licensed or limited licensed marriage and family therapist, a licensed physician’s assistant, OR a human services professional with at least a bachelor’s degree in a human services field.

Experience: One year of working with the IDD or SPMI population. Able to meet requirements as a Qualified Intellectual Disability Professional (QIDP) or Qualified Mental Health Professional (QMHP). Proficient computer skills including Office 365.

Other: Ability to interact with physicians and other healthcare providers in a professional manner. Working knowledge of physical and mental health, chronic health conditions, and behavioral health medications.

SUMMARY OF RESPONSIBILITIES:

The Supports Coordinator provides service coordination and/or targeted case management to persons with severe and persistent mental illness or an intellectual or other disabilitywith or without a co-occurring substance use disorder according to a Plan of Service designed to promote recovery or optimize function and community integration. The Supports Coordinator serves as a link between clients’ primary and other healthcare providers to improve coordination of care and facilitate the ongoing flow of information. The Supports Coordinator advocates for justice, inclusion, and fair opportunity, and links and coordinates services toward the goal of achieving the aims of the Person-Centered Plan.

ESSENTIAL JOB FUNCTIONS:

• Develop, review, deliver and modify as needed, a Person-Centered Plan of Service in collaboration with the client, parent or guardian, designated advocate, residential and day services support workers, and/or clinical professionals.
• Act as a link between the service provider system including agency staff; the client’s primary care physician, and other community health care and human services providers; and the client, and /or parent or guardian. Assist in the development of natural supports.
• Monitor the quality of services, and the health and safety of the client. Assure that services and supports authorized in the plan of service are in place and are occurring.
• Consult with nurse and/or physician on significant new, or changes in, clients’ physical healthcare needs.
• Coordinate resources and provide assistance during crisis.
• Coordinate residential and financial supports planning to help determine type and scope of supports available for residential suitability.
• Assist in attaining and maintaining benefits, such as Medicaid, SSI/SSD, food stamps, etc.
• Provide information regarding rights, alternatives to guardianship, and guardianship proceedings and paperwork.
• Provide complete, timely, and accurate documentation in the clinical record in accordance with agency policy and procedure, and Medicaid requirements.
• Monitor and ensure that applicable laws, rules, policies, and procedures are followed.
• Assist in reporting, processing, or investigating cases of alleged abuse or neglect.
• Work with agency Recipient Rights Officer and with Michigan Department of Health and Human Services Protective Services Workers or Licensing Consultants as needed.
• Assist in transporting and accompanying clients to medical appointments, evaluations, as needed.
• Comply with agency requirements for continuing education, peer review, credentialing/privileging and Qualified Intellectual Disability Professional (QIDP) and/or Qualified Mental Health Professional (QMHP) requirements.
• May assist, arrange, or provide in-service training programs for clients, direct support workers, foster care providers, parents, guardians, and interested community members or civic organizations.
• May provide supervision to supports coordinator assistant when applicable.

PHYSICAL REQUIREMENTS:

Ability to walk, bend, stand, sit, lift up to 25 pounds with or without assistance, stretch/reach, hear, see, hand/finger dexterity. Position requires physical ability to complete and maintain certification in de-escalation techniques which will be a training class provided to the job incumbent. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions in accordance with applicable laws.

OTHER REQUIREMENTS:

• Must be able to complete and remain current in initial and ongoing training requirements.
• Must have own phone and internet for communication, reliable access to messages, and multi-factoring capabilities.
• Have reliable transportation and be able to drive a company vehicle. Must also possess a valid Michigan driver’s license and have a satisfactory driving record.
• Ability to work within guidelines of the code of conduct, regulatory compliance plan and personnel policies.
• Supports a philosophy of service delivery that is recovery-based, person-centered and culturally competent.
• Skilled in planning, organizing, and prioritizing.
• Possesses high ethical standards, trustworthiness, and is a person of integrity.
• Maintains appropriate professional image; able to maintain composure and effectiveness under pressure and in changing conditions; able to accept feedback as it relates to job performance and responsibilities.
• Possess good judgement and problem solving within a team environment.
• Excellent interpersonal, oral and written communication skills. Ability to facilitate a group.
• Able to effectively present clinical information to psychiatry or to supervision.
• Ability to negotiate conflict and maintain constructive working relationships with people at all levels of the organization and with community stakeholders, families, and clients.
• Has knowledge of standards, policies and procedures regarding rights, confidentiality, Mental health code, HIPPA, code of ethics etc.
• Demonstrates basic computer skills required for clinical documentation, communication and data entry.
• Ability to visit clients in their residence, educational or employment setting.
• Irregular hours will be necessary periodic.
• Ability to interact with physicians and other healthcare providers in a professional manner. Working knowledge of physical health, chronic health conditions, and behavioral health medications.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.