Supportive Housing Team Leader

LiveWell Homecare Agency, LLC; Chattanooga (TN); On-site; USD 52,000 - 68,000; Full time

Job summary

LiveWell Homecare Agency, LLC is seeking a Supportive Housing Team Leader responsible for guiding daily programs in a residential setting. You will supervise Mental Health Technicians, coordinate client services, and promote recovery-based daily living skills for clients.

The role emphasizes staff development, documentation, and community collaboration, with a focus on crisis intervention and safety within a 24/7 program.

Qualifications

• Minimum of two years of related experience.
• Bachelor’s degree in health or behavioral science preferred.
• Strong supervisory, organizational, and interpersonal skills.
• Knowledge of recovery-based practices.
• Proficiency with EMR and documentation.
• Valid driver license with F endorsement and ability to transport clients.
• Ability to pass background checks and drug screening; crisis de-escalation skills.

Responsibilities

• Oversee daily, weekly, and monthly operations, including documentation, treatment plan updates, and facility checks.
• Supervise staff through hiring, training, scheduling, and performance evaluations.
• Advocate for clients, coordinate services, and ensure timely medical appointments.
• Maintain accurate records and ensure compliance with policies and CARF/licensure requirements.
• Foster teamwork, develop community partnerships, and resolve conflicts.
• Participate in crisis intervention, provide therapeutic support, and uphold safety protocols.

Skills

Supervisory skills

Organizational skills

Interpersonal skills

Recovery-based practices

EMR proficiency

Driver license & transport

Education

Bachelor’s degree in health or behavioral science

Tools

EMR systems

Computer literacy

Job description

Role Overview: The Supportive Housing Team Leader oversees daily activities and staff in a supportive housing program, ensuring clients develop daily living skills aligned with recovery principles. They supervise Mental Health Technicians, coordinate client services, and facilitate community-based activities.

Key Responsibilities:

• Manage daily, weekly, and monthly operations, including documentation, treatment plan updates, and facility checks.
• Supervise staff through hiring, training, scheduling, and performance evaluations, maintaining appropriate staffing ratios.
• Advocate for clients, coordinate services, and ensure timely mental health and medical appointments.
• Maintain accurate records, submit reports, and ensure compliance with policies and standards such as CARF and licensure requirements.
• Foster teamwork, develop community partnerships, and resolve conflicts with a problem-solving approach.
• Participate in crisis intervention, provide therapeutic support, and uphold safety protocols.

Qualifications & Skills:

• Minimum of two years of related experience; a Bachelor’s degree in a health or behavioral science field is preferred.
• Strong supervisory, organizational, and interpersonal skills with knowledge of recovery-based practices.
• Proficiency in computer use, documentation, and electronic medical records.
• Valid driver license with F endorsement, reliable vehicle, and ability to transport clients.
• Ability to pass background checks, drug screening, and effectively perform crisis de-escalation techniques.

Additional Requirements: Flexibility to work in a 24/7 program, including on-call duties and holiday coverage, with a focus on client advocacy and team collaboration in a residential setting.