Supportive Housing Program Assistant - 36-Hour Week

First Step House; Salt Lake City (UT); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Salary range $50k–$55k

Paid time off

15 holidays per year

401(k) with employer match

Annual merit increases

Annual bonus opportunities

Medical, Dental, Vision & Life

Collaborative team

Job summary

First Step House in Salt Lake City is seeking a Supportive Housing Program Assistant to support two Permanent Supportive Housing programs for individuals experiencing homelessness and co-occurring conditions. You will provide administrative support, coordinate services, and help residents and staff access resources.

This 36-hour per week, full-time role offers a meaningful career with competitive pay ($50,000–$55,000 annually), generous paid time off, holidays, and benefits.

Qualifications

• Bachelor's degree in a related field is required.
• Strong organizational and communication skills are essential.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office, especially Word and Excel.
• Experience working with individuals facing homelessness, mental health challenges, or substance use disorders is preferred.

Responsibilities

• Partner with two Program Managers to coordinate day-to-day operations.
• Operate from two program locations in Salt Lake City.
• Conduct resident intake appointments and complete admission paperwork.
• Manage referrals, eligibility verification, and waitlists.
• Coordinate communication with community providers and partner agencies.
• Schedule appointments and meetings for clinical staff.
• Assist residents, providers, and partners by phone and email.
• Prepare reports, maintain files, update spreadsheets, and organize program documents.
• Request and track required assessments for program compliance.
• Support care coordination meetings and document meeting notes.
• Maintain HIPAA and 42 CFR confidentiality.
• Collaborate with case managers, counselors, and nursing staff.
• Model professionalism, respect, and recovery-oriented values.
• Assist with trainings and other administrative projects as needed.

Skills

Organizational skills

Communication skills

Multitasking

Microsoft Word & Excel

Experience with homelessness/mental健康?

Education

Bachelor's degree in Business, English, Social Work, or related field

Tools

Microsoft Office

Job description

First Step House in Salt Lake City is seeking a Supportive Housing Program Assistant to support two Permanent Supportive Housing programs for individuals experiencing homelessness and co-occurring conditions. You will provide administrative support, coordinate services, and help residents and staff access resources.

This 36-hour per week, full-time role offers a meaningful career with competitive pay ($50,000–$55,000 annually), generous paid time off, holidays, and benefits.