Supportive Housing Coordinator

Community Housing Network, Inc.; Columbus (OH); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid time off

401(k)

Job summary

Community Housing Network, Inc. seeks a dedicated Supportive Housing Coordinator to assist residents in central Ohio.

You will coordinate services, education, and referrals to promote housing stability and recovery, serving as the primary contact for roughly 50 tenants and collaborating with housing facilitation, property management, and external providers. The role emphasizes service coordination, treatment planning, crisis intervention, and robust documentation to meet funder requirements.

Qualifications

• Strong written and verbal communication skills.
• Understanding of Housing First model and Trauma-Informed Care.
• Experience in social services, housing, or community mental health settings preferred.

Responsibilities

• Coordinate housing services and treatment planning for residents.
• Provide crisis intervention and safety planning.
• Document outcomes, funder reports, and ensure program compliance.
• Facilitate supportive mediation and advocate for tenants with partners and landlords.

Skills

Communication skills

Housing First

Trauma-Informed Care

Crisis Intervention

Education

Bachelor's degree in Social Work/Psychology or Human Services

Job description

Come work with a team of dynamic professionals who dedicate their services and skills to creating opportunities for success within our community. The Community Housing Network is a nonprofit helping the people of central Ohio since 1987. Bring your knowledge and passion to help CHN impact our community. Share in our values by empowering people, solving problems, building relationships, being curious, and having fun.As a Supportive Housing Coordinator, you will provide direct support to CHN’s Supportive Services operations by coordinating services, education, and community referrals that empower residents and promote housing stability and recovery—serving as the primary point of contact for approximately 50 independently housed tenants and collaborating closely with Housing Facilitation, Property Management, and external service providers to address resident needs.What you'll do in the role:Service Coordination and Treatment Planning- Assessing tenant needs and developing individualized housing service plans; supporting housing retention through lease compliance assistance, service coordination, and regular engagement; collaborating with property management and treatment providers; and promoting economic stability by connecting residents to employment resources and benefits programs.Crisis Intervention- Providing and coordinating support during resident crises using harm reduction, motivational interviewing, and crisis intervention techniques; monitoring tenant wellness through ongoing needs assessments and lethality screenings; developing safety plans as needed to reduce harm; and reviewing assessments with the Supportive Services Program Manager within 24 hours.Outcome Measurement and Documentation- Providing accurate and timely documentation to ensure compliance with funder requirements, including collecting demographic and outcome data, generating service utilization and grant reports as needed, and participating in regular case reviews and monitoring to support accurate record keeping and program compliance.Supportive Mediation and Advocacy- Coordinating and facilitating support team meetings for each resident; attending all scheduled partner meetings as requested; collaborating with property managers to address tenant needs while advocating for and incorporating tenant perspectives; and working with ADAMH, Housing Facilitation, and Mental Health Case Managers to identify third-party landlords and submit units to CMHA for inspection for clients using the Mainstream Voucher program.What you bring to the role:Bachelor's degree in Social Work, Psychology, or another Human Services field or in lieu of bachelor's degree 4 years experience in social services work, preferably in housing or community mental health setting.LSW preferred, not required (pay increase w/ licensure)Understanding of Housing First model and Trauma-Informed Care.2-4 years of social services work, preferably in housing or community mental health, required.Strong written and verbal communication skills required with the ability to communicate internally and externally across all levels.Valid Ohio driver's license and auto insurance.As a full time, member of the CHN team you will also receive training, health, vision, and dental, paid time off, 401(k), and an opportunity to work in an organization with an entrepreneurial spirit at heart. We care about the growth and development of our people and those we serve.EEO and Diversity StatementCommunity Housing Network (CHN) champions diversity, equity, and inclusion in all practices. This vision guides our recruitment and hiring practices. We are devoted to building a company and community where people experience authenticity and belonging. We are committed to equal employment opportunities regardless of race, color, ethnicity, ancestry, religion, national origin, sex including pregnancy, gender identity, sexual orientation, age, marital or parental status, disability, veteran status, or other class protected by applicable law. Your unique background and identity are invaluable and needed here! We are stronger when the diversity of our workforce and our individual and collective experiences influence our practices. Come join us and find out what your best work could look like here at CHN!