Supportive Housing Case Manager

IMPOWER, Inc; Longwood, Northern (FL, KY); Hybrid; USD 36,000 - 44,000; Full time

Benefits offered by this job

Health Insurance Options

Dental & Vision Insurance

401(k) Retirement Plan

Generous PTO & Sick Time

Employee Assistance Program (EAP)

Life & AD&D Insurance

Supplemental Coverage including Life,

Short-Term & Long-Term Disability

Critical Illness & Accident Insurance

Job summary

IMPOWER, Inc in Florida is hiring a Supportive Housing Case Manager to work with up to 15–22 young adults in Rapid Rehousing and Permanent Supportive Housing programs. Starting pay is $19.23 per hour or about $40,000 annually.

This full-time, non-exempt role focuses on housing stability, assessments, community referrals, and hands-on support. You will conduct home visits, coordinate services, maintain HMIS case notes, promote independence, and collaborate with landlords and partners.

Qualifications

• Associate’s degree in social services or higher.
• Two years of case management experience.
• Valid Florida driver’s license and satisfactory MVRA.
• Pass Level II background and pre-employment drug screen.
• Passions for helping youth attain stability and independence.

Responsibilities

• Walk with up to 15–22 youth to navigate housing goals.
• Use Housing First and trauma-informed care approaches.
• Complete required assessments per program procedures.
• Assist with housing placements, move-ins and landlord relations.
• Provide hands-on support, including moving-in tasks as needed.
• Develop housing stability plans tied to goals for housing, income, services.
• Conduct bi-monthly home visits and weekly progress reviews.
• Maintain HMIS notes with accurate documentation.
• Connect youth to jobs, training, education, mental health and more.

Skills

Case management

Trauma-Informed Care

Motivational Interviewing

Housing First

Communication

Education

Associate’s degree in social services

Bachelor’s degree preferred

Tools

HMIS system

Job description

Description

Now Hiring: Supportive Housing Case Manager
Pay: Starting at $19.23/hr. or $40,000.00 annualized. (More for relative experience and education above what is required.)

Job Type: Full-Time / Non-Exempt

Do you believe everyone deserves a safe place to call home? Join IMPOWER and help young adults experiencing homelessness build brighter futures through housing, support, and services. As a Supportive Housing Case Manager, you’ll be the go-to partner for up to 15–22 youth in our Rapid Rehousing & Permanent Supportive Housing programs.

What You’ll Do

• Walk alongside young adults as they navigate housing and life goals.
• Use Housing First, Trauma-Informed Care & Motivational Interviewing to guide your work.
• Partner with youth to complete required assessments as part of program procedures.
• Assist with housing placements, move-ins, and landlord, utilities and other provider relationships.
• Provide strength-based, flexible, and hands-on support (yes, sometimes literally helping with move-in boxes!).
• Develop housing stability plans based on identified goals related to obtaining or maintaining housing, income, or other service needs.
• Conduct bi-monthly home visits and weekly communication with participants to review progress, coordinate services, assist with goals or divert any crisis.
• Keep up with case notes and program requirements in our HMIS system with accurate and detailed case notes.
• Connect youth with community resources for jobs, training, education, mental health, substance misuse treatment and more.

What You’ll Bring

• Associate’s degree in social services (bachelor’s preferred).
• Two years of case management experience (bonus points if you’ve worked with youth).
• Valid FL driver’s license, auto insurance, a satisfactory Motor Vehicle Report
• Pass a Level II background and pre-employment drug screen.
• A passion for helping young people create stability and independence.

We've Got You Covered – Benefits That Work for You:

• Health Insurance Options – includes a preloaded benefit card to help cover out-of-pocket expenses.
• Dental & Vision Insurance – because your smile and sight matter.
• 401(k) Retirement Plan – plan for your future with confidence.
• Generous PTO & Sick Time – take the time you need to recharge.
• Robust Employee Assistance Program (EAP) – mental health, legal, financial & more all digital or in person.
• Employer-Paid Life & AD&D Insurance – extra peace of mind at no cost to you.
• Supplemental Coverage including:
• Life Insurance
• Short-Term & Long-Term Disability
• Critical Illness (with cancer protection)
• Accident Insurance

IMPOWER is an Equal Opportunity Employer. IMPOWER celebrates diversity and is committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, or veteran status. If you require a reasonable accommodation to apply for a position or participate in the interview process, please contact Human Resources at [e-mail].

Requirements

Attention

Message From The Department of Children and Families!

Please see the link to the new Care Provider Background Screening Clearinghouse Education and Awareness website.

https://info.flclearinghouse.com