Supportive Employment Program Manager

K&I HEALTHCARE SERVICES LLC; Baltimore (MD); On-site; USD 68,000 - 72,000; Full time

Job summary

A community-focused healthcare provider in Baltimore seeks a Supportive Employment Program Manager to oversee the program operations and staff supervision, ensuring compliance with regulatory standards and improving employment outcomes for individuals with psychiatric rehabilitation needs. Candidates should possess a Bachelor’s degree in a relevant field and at least 5 years of experience in supported employment. The position offers a salary of $68,000- $72,000 annually in a hybrid work environment.

Qualifications

• Minimum of 5 years of experience in supported employment, vocational rehab, or behavioral health.
• Prior leadership or supervisory experience required.
• Experience with IPS or similar evidence-based employment models strongly preferred.

Responsibilities

• Oversee day-to-day program operations and staff supervision.
• Ensure compliance with regulatory standards and integration of vocational goals.
• Monitor employment outcomes and maintain records for compliance.

Skills

Leadership

Communication

Organizational Skills

Knowledge of COMAR

Experience with IPS

Education

Bachelor’s degree in Rehabilitation Counseling, Social Work, Psychology, or Human Services

Tools

HIPAA training

Job description

Overview

At K&I Healthcare Services, our primary goal is to empower individuals, families, and communities to take charge of their mental well-being. K&I Healthcare Services has three Maryland facilities located in Waldorf, Baltimore, and Landover. K&I Healthcare Services supports the recovery of individuals with mental illness and substance abuse. Our Supportive Employment Program (SEP) reflects this mission by helping individuals with behavioral health needs gain and retain meaningful employment. The Supportive Employment Program Manager plays a vital leadership role in ensuring these services are person-centered, outcomes-based, and in full compliance with all regulatory standards.

Position Purpose

The Supportive Employment Program Manager oversees day-to-day program operations, staff supervision, compliance with regulatory standards (COMAR, CARF, Medicaid), and integration of vocational goals with mental health treatment plans. This role bridges clinical oversight with vocational support to improve employment outcomes for individuals with psychiatric rehabilitation needs.

Duties and Responsibilities

Under the supervision of the Director of Clinical Services, the Supportive Employment Program Manager is responsible for the following:

• Supervise and support SEP staff, ensuring services are delivered in accordance with individualized rehabilitation plans (IRPs)
• Coordinate client referrals, intakes, and assessments for SEP participation
• Monitor employment outcomes and maintain records for Medicaid billing compliance
• Oversee vocational goal-setting, placement, job coaching, and retention support
• Ensure integration of SEP plans with treatment teams in OMHC and PRP
• Ensure accurate and timely documentation in accordance with COMAR and CARF
• Train and support staff in evidence-based models such as IPS (Individual Placement and Support)
• Develop and maintain employer partnerships to facilitate job opportunities
• Participate in internal audits, QAPI reviews, and program improvement efforts
• Ensure HIPAA compliance and safe delivery of employment services
• Participate in leadership meetings and strategic planning

Required Education and Licensing

• Bachelor’s degree in Rehabilitation Counseling, Social Work, Psychology, or Human Services (required)
• Master’s degree (preferred)
• Maryland licensure as an LMSW, LGPC, LCSW-C, or LCPC (preferred; required if role includes clinical rehab planning or documentation)
• CPRP certification
• HIPAA training required within 30 days of hire

Qualifications

• Minimum of 5 years of experience in supported employment, vocational rehab, or behavioral health
• Prior leadership or supervisory experience required
• Knowledge of COMAR 10.21.29 (PRP), 10.21.20 (OMHC), and 10.22.13 (Supported Employment)
• Familiarity with CARF standards, Medicaid billing documentation, and behavioral health compliance
• Experience with IPS or similar evidence-based employment models strongly preferred
• Excellent organizational, communication, and reporting skills
• Ability to balance client engagement, staff supervision, and regulatory responsibilities
• CPR/First Aid Certification preferred (or willing to obtain within 6 months of hire)

Working Conditions and Environment

• Maintain a clean, safe, and drug-free working environment
• Hybrid work environment with community-based client visits and in-office leadership responsibilities
• Must pass criminal background check, drug screening, and TB testing
• Maintain a professional appearance and demeanor
• Must ensure safe, HIPAA-compliant working practices

Compensation

$68,000- $72,000 annually, commensurate with experience

Weekly Schedule

• Employment Type: Full time 40 hours/ week, W-2 Employee
• Weekly Schedule: Monday through Friday, 9:00 AM – 6:00 PM (1-hour mandatory lunch break) Full-time, 40 hours/week
• Participation in staff and leadership meetings as assigned

Physical Requirements

The position requires clear and articulate speech and ability to hear. Required to sit for long periods of time, as well as reading and typing on the computer.

Equal Opportunity Employer

K&I Healthcare Services is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals and do not discriminate, and will not tolerate discrimination, on the basis of race, ethnicity, color, religion, sex, pregnancy, gender, gender identity or expression, national origin, sexual orientation, age, national origin or ancestry, genetic information, political affiliation, physical or mental disability, military or veteran status, or any other protected status under federal, state or local law. Our employment decisions are solely made according to qualifications for the positions.