Supported Living Program (SLP) Behavior Support Coordinator

ARC; Seattle (WA); On-site; USD 39,000 - 43,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Job summary

The Arc of King County in Seattle is seeking a full-time SLP Behavior Support Coordinator to lead support coordination for participants with high or complex behavior needs. This role focuses on building relationships with individuals and community partners to help participants thrive and exercise choice in their lives.

The coordinator translates participant goals into opportunities, supports plan development, and works with the healthcare team and DSHS to ensure compliant, person-centered care.

Qualifications

• Proficient in Microsoft Teams, Outlook, Word, and Excel.
• Strong organizational skills and attention to detail.
• Ability to handle multiple priorities and interruptions.
• Demonstrated ability to work with diverse populations.

Responsibilities

• Responsible for overall support coordination and advocacy of participants on caseload.
• Review narratives and staff documentation for timeliness and completeness.
• Participate in Person-centered service plan (PCSP) meetings.
• Update IISP goals and documents every four months.
• Develop and revise IISP goals for participants.
• Assist in writing Positive Behavior Support plans and PBSPs.
• Provide direct support during behavioral crises and implement PBSPs.

Skills

Communication skills

Organizational skills

Administrative experience

Diversity engagement

Tools

Microsoft Teams

Outlook

Word

Excel

Databases & information systems

Job description

Job DetailsJob Location: Seattle, WA 98133Position Type: Full TimeSalary Range: $28.00 - $31.00 HourlyJob Category: Nonprofit - Social Services Supported Living Program (SLP) Behavior Support Coordinator

Position Description

The SLP Behavior Support Coordinator is a full-time leadership position, responsible for supporting a core group of participants who receive supported living services with high or complex behavior support needs. This position is action-oriented, building relationships with individuals and community organizations to support participants in not just living their lives based on their own choices, but truly thriving. This position acts as a facilitator, translating participant goals and wants into opportunities, activities, and relationships between the King County community and all participants in The Arc of King County’s Supported Living Department.

Organizational Reporting Relationships

Department: Supported Living
Supervisor: Supported Living Coordination Manager

Essential Functions

• Responsible for overall support coordination, oversight and advocation of participants on their assigned caseload. Including visiting participant residences.
• Responsible for reviewing narratives and staff documentation for participants on their caseload to ensure documentation is happening timely and comprehensively.
• Responsible for actively participating in Person-centered service plan(PCSP) meetings for participants on their caseload.
• Responsible for updating participant IISP’s every four months.
• Responsible for writing and revising IISP goals for participants.
• Assists in writing Positive Behavior Support plans
• Provide direct support to individuals experiencing behavioral crises
• Implement and consistently follow Positive Behavior Support Plans (PBSPs), and other individualized support strategies as written.
• Utilize positive behavior support techniques, proactive interventions, and de-escalation strategies to address behavioral challenges.
• Accurately document behavioral incidents, interventions, and outcomes, and communicate relevant information to supervisors, DSHS/DDA, and legal guardians as needed.
• Assists in finding housing for participants in transition as necessary and incoordination with the Rep Payee or other team members.
• Responsible for communicating directly with the DSHS case manager regarding participant needs and issues as they develop.
• Responsible for coordination with Healthcare team to support optimal health for the participant.
• Responsible for facilitating team meetings with appropriate staff to ensure participant’s evolving needs are understood and met.
• Responsible for collaborating to ensure the department is operating within Washington State Codes (WAC) regulations that apply to the support that is provided by the program.
• Assists Program Director in Audit preparation as directed.
• Responsible for reviewing and following up on communication and documentation that are caseload specific. Reporting to leadership and outside resources when necessary.
• Responsible for maintaining the Medical and Service refusal forms regularly.
• Responsible for taking on-call shifts answering the 24 hour emergency phone in rotation with the other Supported Living leadership.
• Responsible for providing input in evaluations and monitoring of DSPs performance that work shifts with the participants on their caseload.
• Responsible for maintaining an updated Outlook calendar to support in collaboration with team members.
• Responsible for supervision of a team of Direct Support Professional staff.
• Responsible for accurately reviewing and approving staff hours submitted.
• Responsible for training and assisting with orientation of new staff.
• Responsible for working with staff to ensure PCSP support goals and hours are being met for participants on case load.
• Responsible for ensuring that the hours billed for the participant balance and are justifiable with the information available in the tracking systems available.
• Assist other SLP leadership team members as needed.
• Responsible for covering open shifts as needed.
• Supports the agency’s efforts to undo institutional racism, build cultural competence, and serve an increasingly diverse population.

The above is not a comprehensive list of activities, duties, or responsibilities required of this position. Management may assign or reassign duties and responsibilities at any time as it deems necessary.

Physical and Other Requirements

• Ability to work flexible hours and days.
• Ability to work and respond safely in unpredictable or fast-changing environments.
• WA drivers’ license and verification of good driving record, insurance, and reliable transportation
• Ability to pass a criminal background check.
• Ability to lift 25 lbs.

Salary /Benefits

The SLP Coordinator is a full-time hourly non-exempt position which pays $28-$31 per hour (depending on experience). Benefits include medical, dental, vision, and 401(K) and employee is benefits-eligible the first day of the month after the first 60 days of regular employment.

Qualifications

• Proficient in use of Microsoft Teams, Outlook, Word, and Excel as well as general knowledge of databases and information systems.
• Excellent organizational skills and attention to detail.
• Adept at handling frequent interruptions.
• Excellent communication skills in person, phone, and in writing.
• One-two years of administrative/office-type experience.
• Demonstrated ability to work effectively with individuals of diverse economic, ethnic, and social backgrounds.
• Demonstrated ability to work effectively and positively with individuals with intellectual and developmental disabilities.
• Positive attitude and willingness to take on and learn new tasks.
• Takes initiative to problem-solve and bring concerns to supervisor as needed to foster an efficient, positive, and organized work environment.