Supported Living Program Manager — Lead & Develop DSPs

Pinnacle Developmental Care; Corvallis (OR); On-site; USD 65,000 - 90,000; Full time

Job summary

Pinnacle Developmental Care is seeking a dependable, motivated leader to oversee an established 24/7 Supported Living program. The Program Manager provides day-to-day leadership, supports employees, coordinates staffing, and ensures individuals receive high-quality, person-centered services in their homes and communities.

This full-time role combines approximately 20 hours per week of program management responsibilities with direct-support hours and assigned on-call coverage to ensure dependable

Qualifications

• Three years of relevant IDD or human-services experience
• Demonstrated leadership ability through coaching, mentoring, training, coordinating work, or other leadership responsibilities.
• Working knowledge of person-centered services, individual rights, ISPs, health and safety practices, and service documentation.

Responsibilities

• Lead, coach, train, and support assigned Direct Support Professionals.
• Coordinate employee schedules, staffing coverage, and responses to call-outs.
• Participate in assigned on-call coverage and respond appropriately to urgent situations.
• Ensure services reflect individual preferences, rights, ISPs, and support plans.
• Oversee service documentation, incident follow-up, and regulatory compliance.
• Coordinate individual health, medication, behavioral, and safety supports.
• Communicate effectively with employees, individuals, families, case managers, and other professionals.
• Address employee performance concerns and promote a positive, accountable team environment.
• Collaborate with Supported Living leadership to improve service quality and operational consistency.

Job description

Pinnacle Developmental Care is seeking a dependable, motivated leader to oversee an established 24/7 Supported Living program. The Program Manager provides day-to-day leadership, supports employees, coordinates staffing, and ensures individuals receive high-quality, person-centered services in their homes and communities.

This full-time role combines approximately 20 hours per week of program management responsibilities with direct-support hours and assigned on-call coverage to ensure dependable