Supported Employment Team Leader - Hull

Prospects; Hull (TX); On-site; USD 51,000 - 61,000; Full time

Benefits offered by this job

25 days annual leave

Volunteer days

Enhanced pension

Life assurance

Funded qualifications

Inclusive colleague networks

Health support and wellbeing

Job summary

Shaw Trust in Hull is seeking a motivated Supported Employment Team Leader to lead, coach and develop a team of Employment Specialists delivering high-quality, person-centred support across community, health and employer settings.

You will drive performance and quality, supervise field staff, embed the five stages of Supported Employment and SEQF, and build strong relationships with employers and partners to create meaningful opportunities.

Qualifications

• Strong leadership and people management experience.
• Knowledge of the Supported Employment Model and SEQF Quality Framework.
• Experience delivering high‑quality, person‑centred support.
• Proven ability to drive performance and quality improvements.
• Ability to travel across the contract area and work in community settings.

Responsibilities

• Lead, coach and develop a team of Employment Specialists delivering excellent participant outcomes.
• Drive contract performance, quality standards and SEQF through supervision and coaching.
• Build relationships with employers, referral partners and community stakeholders.
• Use data and feedback to improve services and maximise outcomes.
• Lead quality reviews and SEQF assessments and implement improvement plans.

Skills

Leadership

Coaching

People management

Stakeholder management

Communication

Job description

At Shaw Trust, we believe everyone has the right to live a decent and dignified life and the opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility.

For us, being part of the solution is about creating the conditions for this to happen, advocating for and delivering services that make a real difference. Working in partnership, not competition, we are part of an ecosystem of purpose-led organisations striving for a fairer, more equal society centred on opportunity for all.

Are you passionate about helping people facing barriers to employment find meaningful and sustainable work? Do you want to lead a team that transforms lives through employment, inclusion and opportunity?

We're looking for an enthusiastic and driven Supported Employment Team Leader to join our current team in Hull.

About The Role

As a Supported Employment Team Leader, you will lead, coach and develop a team of Employment Specialists, supporting people facing barriers to employment to find, secure and sustain meaningful work. You will play a key role in ensuring participants receive high-quality, person-centred support delivered in line with the Supported Employment Model, the five stages of Supported Employment and SEQF Quality Framework.

You will be responsible for driving performance, quality and continuous improvement across your team, providing regular supervision, field mentoring, coaching and development to support excellent participant outcomes. You will help embed evidence-based supported employment practice across the five stages of Supported Employment, support quality improvement activities and lead your team through quality reviews and SEQF assessments.

This is a fully community-based leadership role, with no fixed office base. You will spend your working week providing field mentoring, observing practice, engaging stakeholders and supporting Employment Specialists across community, health and employer settings throughout the contract area.

You will be comfortable working independently across the delivery area, managing a varied diary and maintaining a visible presence across local services, communities and workplaces while supporting high-quality service delivery. Much of your work will be undertaken independently within community settings, requiring confidence, resilience and excellent organisational skills. To support your safety, wellbeing and effective management oversight, you will be expected to keep your working location updated through the organisation's approved processes.

Working closely with employers, referral partners, health services, local authorities, commissioners and community stakeholders, as appropriate to the contract, you will help ensure employment support is effectively integrated within local services and responsive to participant needs.

This is a performance-focused leadership role with responsibility for team performance, participant outcomes, service quality, SEQF Quality Standards and continuous improvement. Most importantly, it is an opportunity to support and develop a team that changes lives through employment, inclusion and opportunity.

We welcome applications from local residents within the areas of delivery.

Areas of Delivery

Please indicate within your supporting statement which area or areas you would be willing to work across:

• Hull

This is a fully community-based leadership role with significant travel across the delivery area. Applicants should be able to travel independently and efficiently throughout the contract area, as the role involves providing field mentoring, stakeholder engagement, quality assurance and leadership support across multiple community, health and employer locations on a daily basis.

What You'll Do

• Lead, coach and develop a team of Employment Specialists that deliver exceptional service quality and excellent participant outcomes.
• Drive contract performance, quality standards and SEQF Quality Framework through effective supervision, field mentoring, coaching and continuous improvement.
• Build and maintain productive relationships with employers, referral partners, commissioners and community stakeholders, supporting sustainable employment opportunities for participants.
• Use performance data, participant feedback, co-production and quality assurance activity to improve services and maximise outcomes.
• Lead and support quality reviews, SEQF assessments and continuous improvement activities, overseeing the implementation of improvement plans across the team.

What You'll Bring

• Strong leadership, coaching and people management skills, with the ability to motivate and develop high-performing teams.
• Knowledge of the Supported Employment Model, the five stages of Supported Employment, SEQF Quality Framework and the role employment plays in improving wellbeing, independence and social inclusion.
• Experience of achieving performance targets, managing quality standards and driving continuous improvement within a service environment.
• Excellent communication and stakeholder management skills, with the ability to build effective relationships across community, employment and public sector services.
• Confidence in working independently across community settings, managing a varied diary and maintaining effective relationships with staff, employers, health services and community partners across the contract area.
• A passion for helping people overcome barriers and achieve positive employment outcomes.

Please note that all successful candidates will be subject to pre-employment checks, including an enhanced Adult and Child DBS check, employment references and verification of the right to work in the UK.

Why Join Us

At Shaw Trust, You'll Do Meaningful Work That Changes Lives And You'll Be Well Supported While Doing It. Here's What You Can Expect

• 25 days annual leave (plus bank holidays), rising to 28 days with service, plus the option to buy more
• 2 paid volunteering days each year
• Enhanced pension after 6 months
• Life assurance at 3x your salary
• Funded qualifications, including apprenticeships
• Inclusive colleague networks (LGBTQ+, Disability, Neurodiversity, Women's, Menopause and more)
• Health and wellbeing support, including an Employee Assistance Programme and health cash plan

A Place Where You Belong

We're proud to be a National Equality Standard employer, a Disability Confident Leader and Menopause Friendly accredited. We actively welcome applications from all backgrounds, especially those with lived experience of disability, mental health challenges or social exclusion.

Need adjustments or more information? Contact us at [e-mail].

We reserve the right to close this vacancy early should sufficient applications be received.