Field Supervisor

Social Interest Group; United States; Remote; USD 33,000 - 40,000; Full time

Benefits offered by this job

25 days annual leave

Employer pension contribution

Blue Light Discount Card

Discounted tickets for events

Reflective practice sessions with a—th

Training and development

Job summary

Social Interest Group (SIG) seeks a Field Supervisor to lead the ECCS team, based in Brighton and Hove with some home working and central office days in Islington. You will support the Service Manager and Deputy with supervision, assessments, and ensuring high-quality, compliant community-based care for participants facing mental health, addiction, homelessness, and related challenges.

The role involves line management, driving service improvements, staff wellbeing, and cross-site collaboration

Qualifications

• Previous professional or lived experience in mental health, addiction, homelessness, or criminal justice contexts.

Responsibilities

• Provide leadership to the field team, supporting staff and participants, and carry out quality checks.
• Line management and guidance across the employee lifecycle, fostering staff wellbeing and development.
• Lead day-to-day operational delivery, ensuring high standards of quality, performance, and improvements.
• Ensure contract and regulatory compliance and support service monitoring and development.
• Manage risk, audits, admin, and other duties as required.
• Promote service externally to enhance reputation and opportunities with partners.

Job description

We are seeking a Field Supervisor to support the Service Manager and Deputy Service Managers in leading our ECCS (Equinox Community Care Support) which is based in Brighton and Hove with some home working and central office days in Islington. The service supports people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system. We are looking for a Field Supervisor to lead a team who are dedicated and focused to providing support to our participants within the community. The team provide person centred care and support to our participants within the community, homes, and residential properties. The team support our participants to achieve greater independence, providing effective outreach support to vulnerable adults to assist with tenancy sustainment, independent living, and promoting self reliance.

You will provide leadership to your team so they feel empowered to be productive and perform well within their roles. You will work alongside the Service Manager to deliver the highest standards of service quality, performance, and improvements across your service(s). You will be responsible for ensuring full contract and regulatory compliance is completed, and support the Service Manager in the implementation and delivery of service monitoring and development.

Key responsibilities

• Be supporting the establishment of supporting staff and participants, doing assessments, working with partners, and helping ensure everything runs smoothly by carrying out quality checks.
• Line management and leadership, offering guidance and support throughout the employee lifecycle, fostering a supportive leadership culture focused on staff wellbeing, learning, and development.
• Support the Service Manager and Deputy Manager in leading the day to day operational delivery of the service. Delivering the highest standards of quality, performance, and improvements across your service.
• Be responsible for ensuring full contract and regulatory compliance is completed, and support the Service Manager in the implementation and delivery of service monitoring and development.
• Ensure Risk Management ownership, ensuring processes and policies are followed.
• Manage contract and Internal auditing, admin, and general other duties as required.
• We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our participants, and can support the team in delivering excellence. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!
• Previous professional or lived experience supporting people who Mental Health, Substance Misuse, Learning Disability and Forensic Clients.
• Ability to lead a team to achieve service KPI's.
• Ability to provide advice, support and guidance to a team on all aspects of the service such as participant related enquiries which can include housing management.
• Ability to promote the service externally to enhance reputation across London and with partner organisations.
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and participants.
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs.
• Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system.

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

Location

Based within Brighton and Hove. The role is around 70% based within the community visiting participants and staff, then some home working and central office days in Islington as required. As the role involves regular travel between participants, community locations, and other sites, applicants who are able to drive are preferred. Please be kindly aware there is no step free access at our central office or at some of our other sites.

Salary

£27,400 annually

Shift Pattern

A fixed Term contract until June 2027, with potential to extend. 37.5 hours per week, Monday to Friday 09:00 - 17:00, with flexibility to work around these hours as per service and participant requirements, including working on bank holidays and outside these hours as per service requirements.

Alignment with our values

Ambition, Empowerment, Inclusivity, and Transparency

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans