Support Worker | Mental Health

CSPNJ; Newark, Northern (NJ, KY); Hybrid; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical

Dental (DMO)

Vision

PTO 6 weeks

11 holidays

Job summary

CSPNJ is a mental health nonprofit agency in Newark, NJ, seeking full-time Support Worker(s) to assist residents with psychiatric or substance use challenges. You’ll provide direct support, skill development, and linkages to community resources to help residents live independently.

Work is field-focused (70–80%), meeting service plans, documenting progress notes, and collaborating with the Supportive Housing Coordinator to ensure compliance with regulatory standards and person-centered care.

Qualifications

• Bachelor’s degree in a mental health related discipline preferred or equivalent lived experience.
• Strong communication and collaboration abilities.
• Ability to document progress notes clearly and timely per requirements.

Responsibilities

• Provide direct support, skill development, and resource linkages to residents.
• Meet residents 70-80% in field and assess service plan needs.
• Complete progress notes in compliance with regulatory standards.

Skills

Communication

Patience

Calm under pressure

Time management

Trauma-informed approach

Bilingual (nice to have)

Education

Bachelor’s degree in mental health related discipline

High school diploma + 3+ years related experience

Tools

MS Office

Job description

Description

CSPNJ a mental health nonprofit agency is looking for a full-time Support Worker(s). Under the direction of the Supportive Housing Coordinator, the Support Worker provides direct support, skill development, and community resource linkages to residents who have a psychiatric and/or substance use disability. The Support Worker provides services geared toward enabling residents to live independently and work toward realizing their full potential. In this role, the Support Worker will work mainly in the field (70-80%) meeting with residents on their service plans and assessing their needs. Progress notes should be completed conjointly at the time of service and comply with regulatory standards.

HIGHLIGHTS

• Person centered collaborative approach, designed to provide knowledge, skills, and resources to residents to ensure living in the most independent setting available, and address any emergent issues to ensure their selfcare.


• Provides advocacy and facilitates the development of community-based support systems to enhance person served stability, independence, and overall quality of life.


• Builds collaborative relationships with community organizations, service providers, and support networks to expand access to essential resources, including housing, healthcare, employment, education, and social services.


• Advocates on behalf of person served to ensure their needs are addressed and their rights are protected while empowering individuals to strengthen self-advocacy skills.


• Promotes community engagement and the creation of sustainable support networks that encourage social inclusion, long-term self-sufficiency, and successful community integration.


• Rotating weekends on call by phone added compensation for on call rotation and any outreaches needed.

Full-time | Benefit Eligible (Medical, free DMO dental & free vision) including 6 weeks PTO & 11 Holidays

Hourly Rate: $19.23 - $21.63 based on education & experience

Requirements

• Bachelor’s degree in a mental health related discipline preferred; alternatively, a high school diploma with 3+ years of related work/ lived experience.


• Ability to prepare clear, concise, timely, and accurate billable progress notes in accordance with clinical, regulatory requirements.


• Ability to carry out essential domestic responsibilities in support of daily living.


• Strong communication skills that promote collaboration and positive relationships.


• A prominent level of patience and emotional resilience.


• Ability to remain calm under pressure, demonstrate sound judgment, and adapt effectively to changing situations.


• Ability to prioritize tasks, manage time effectively, and provide consistent support to multiple residents.


• Proficient in MS Office products, as well as general computer literacy.


• Ability to effectively engage and support individuals with mental health diagnoses through empathy, professionalism, and trauma-informed approaches.


• Bilingual skills a plus!


• MUST have a valid NJ Driver’s License with acceptable driving record.


• Lived Experience: CSPNJ values the perspectives of individuals who have used their own experiences with mental health and/or substance use challenges to inspire, support, and empower others.