Resource Specialist | Mental Health

Collaborative Support Programs of NJ Inc.; Paterson (NJ); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Dental (DMO) and Vision

PTO 6 weeks

11 holidays

Job summary

CSPNJ is seeking a full-time Resource Specialist to help individuals identify, access, and navigate financial, healthcare, and other community resources. The role includes advocacy and peer-based support to promote independence and recovery.

Qualifications include a high school diploma or GED with experience or a mental-health-related degree, strong organizational skills, and proficiency with Microsoft Office. A valid NJ driver's license is required.

Qualifications

• High school diploma or GED with relevant work experience, or a bachelor's in a mental health field.
• Strong organizational and time-management skills.
• Strong emotional intelligence and ability to build supportive relationships.
• Knowledge of mental health, wellness, recovery, and community resources.
• Willingness to share personal experiences to support others.
• Ability to build positive, professional relationships with clients.
• Empathy, professionalism, and trauma-informed approaches in engagement.
• Proficiency with Microsoft Office and electronic documentation.
• Valid New Jersey driver’s license with acceptable driving record.
• Lived experience with mental health/substance use issues desirable.

Responsibilities

• Assist individuals in identifying and obtaining resources.
• Provide information about community services and referrals based on needs.
• Assist with applications for Medicaid, Social Security, birth certificates, identification, and other documents.
• Provide peer-based, person-centered support that promotes independence and recovery.
• Research current community programs and resources.
• Build and maintain relationships with service providers and organizations.

Skills

Strong organizational skills

Time-management

Empathy

Trauma-informed approaches

Peer-based support

Effective communication

Bilingual (nice to have)

Education

Bachelor’s degree in a mental health-related discipline

High school diploma or GED with relevant work experience

Tools

Microsoft Office

Electronic documentation systems

Job description

Description

CSPNJ, a mental health nonprofit agency, is looking for a full-time Resource Specialist. The Resource Specialist supports individuals in identifying, accessing, and navigating financial, healthcare, educational, and other community resources. This position provides hands-on assistance, advocacy, and peer-based support while helping individuals build independence and achieve their personal recovery goals.

HIGHLIGHTS

• Assist individuals in identifying and obtaining financial, healthcare, educational, housing, and other community resources.
• Provide information about available community services and make appropriate referrals based on individual needs.
• Assist individuals with completing applications for Medicaid, Social Security, birth certificates, identification, and other essential documents and benefits.
• Provide peer-based, person-centered support that promotes independence, self-advocacy, and recovery.
• Research and maintain current knowledge of community-based programs, services, and resources.
• Build and maintain relationships with community organizations and service providers.

Full-time | Benefit Eligible (Medical, free DMO dental & free vision) including 6 weeks PTO & 11 Holidays

Requirements

• High school diploma/GED with relevant work experience or a bachelor’s degree in a mental health-related discipline.
• Strong organizational and time-management skills, with the ability to prioritize and manage multiple responsibilities in a fast-paced environment.
• Strong emotional intelligence and the ability to build meaningful, respectful, and supportive relationships.
• Knowledge of mental health, wellness, recovery, and community-based resources.
• Willingness to openly share personal experiences with mental health and/or substance use services as appropriate to support others through a peer-based approach.
• Ability to establish and maintain positive, professional relationships with individuals who receive or have received mental health and/or substance use services.
• Ability to effectively engage and support individuals with mental health diagnoses using empathy, professionalism, person-centered, and trauma-informed approaches.
• Strong computer skills, including proficiency with Microsoft Office and electronic documentation systems.
• Bilingual skills are a plus!
• Must have a valid New Jersey driver’s license and an acceptable driving record.
• Lived Experience: CSPNJ prioritizes hiring people who use their own life experience dealing with mental health/substance use issues to inspire and support others.