Support Worker

One Hope United; Town of Florida (NY); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Tuition assistance

Vacation days

Personal days

Sick days

Medical insurance

Life insurance

Job summary

One Hope United seeks a Support Worker in Tamarac, FL to manage a therapeutic residential home and support youth in emotional, mental, and physical health learning per Individual Treatment Plans.

Responsibilities include supervision, skills training, and routine documentation, with emphasis on trauma-informed care and collaboration with staff. FH high school diploma and 1–2 years experience preferred.

Qualifications

• High School Diploma or GED is required.
• 1–2 years of experience working with youth or in related settings is preferred.
• Experience in structured, trauma-informed environments is desirable.

Responsibilities

• Supervise youth in accordance with OHU and DCF policies.
• Maintain a therapeutic, safe, and structured living environment.
• Teach daily living and social skills per treatment plans.
• Train and maintain certification in Therapeutic Crisis Intervention (TCI) or similar.
• Transport youth and families to court, school, and medical appointments.
• Complete documentation timely and accurately.
• Support teamwork through regular meetings and staffings.

Skills

Experience with children

Trauma-informed care

Crisis intervention

Behavior management

Documentation skills

Team collaboration

Education

High School Diploma or GED

Job description

We value our Hope Members . The pay needs to be right and relevant to the position . We conduct regular compensation a nalysis to reward our team fairly .

Generous Vacation

Work and life balance is important to us ! Our Hope Members enjoy 10 holidays, up to 20 vacation days, 6 personal days, 5 sick days, and new to this year…1 mental health day.

Our package is robust with Allied Insurance ( m edical, d ental , v ision ) , 403b Retirement – 2% Contribution, Flexible Spending Accounts, Health Savings Account, Short-Term and Long-Term D isability options , Life Insurance, and Pet Insurance.

Tuition Assistance

We want Hope Members to learn and grow . We offer up to $2,500 annually in tui tion reimbursement. OHU support s educatio n al endeavors .

Professional Development

Our Hope Members strive for excellence in children and youth services. OHU supports them by providing opportunities to network and learn from leaders in the field at in-service days, conferences, and workshops.

We have a growth mindset. The OHU Promise is guiding us in significantly increasing services over the next six years. When a new or current position opens, we look first to advancing a Hope Member.

Position:Support Worker

Location:Tamarac, FL

Job Id:8758

# of Openings:1

The Support Worker is responsible for the daily management of a therapeutic residential living environment at our Hope house in Tamarac, FL. The support worker promotes the learning of skills for emotional, mental, and physical health; provides a therapeutic, safe, and structured environment, as specified, in each youth’s Individual Treatment Plan.

Job Duties Include:

• Provides supervision of youth in accordance with OHU and DCF policies
• Maintains a therapeutic home Interactions with all clients reflect a strengths-based, trauma-informed approach
• Teaches, models, and participates in individual and group instruction in daily living, recreational activities, social skills, emotional regulation skills, and independent living skills as prescribed by each youth’s Individual Treatment Plan and the OHU Residential Program Plan.
• Continually trains and maintains certification in the implementation of Therapeutic Crisis Intervention (TCI) or other approved behavior modification program
• Follows OHU Residential Program Plan, including daily schedule, administration of expectations and associated consequences, and mental health treatment of youth in residential care
• Demonstrates the highest investment in and commitment to quality improvement practices in order to continuously improve the delivery of services to our clients
• Maintains a spirit of teamwork with other residential home staff; this includes attending weekly team meetings and staffing's, as required
• Attends meetings, training, seminars, and conferences as assigned by supervisory or administrative staff
• Transports clients (youth) and their families to mandated court hearings, school appointments, doctor appointments or other case related appointments
• Completes all documentation required for the position in a timely and accurate manner
• Abides by client and program confidentiality to the highest standard

Qualifications

Education

• High School Diploma or GED

Other

• Minimum 21 years of age
• Valid driver’s license and acceptable driving record with OHU required levels of coverage for auto insurance
• DCF background check & approval to transport youth

Required Skills

1–2 years of experience working with children, adolescents, or young adults, preferably in:

• Residential treatment centers
• Foster care or child welfare programs
• Juvenile justice or diversion programs
• Mental health or behavioral health settings
• Experience supporting youth with behavioral, emotional, or developmental challenges
• Hands‑on experience with behavior management, crisis intervention, or de‑escalation techniques
• Experience maintaining documentation, incident reports, and daily activity logs
• Direct experience working in a structured, trauma-informed environment

We Invest in You!

• Tuition assistance up to$2500 per year
• Up to 4 weeks paid Vacation Days, up to 6 paid Personal Days, and up to 5 paid Sick days annually
• Medical, dental, vision, 403b Retirement, flexible spending accounts, health savings account, and short-term disability options
• Agency paid life up to $50K based on salary
• Voluntary Supplemental Life for Employee, Spouse, and Child(ren)
• Voluntary Legal Plans
• Agency paid long term after 1 year of employment
• Career ladders, professional development, and promotion opportunities
• Free LCSW and LCPC Supervision hours available in some locations

A Different Kind of Employer One Hope United is strong and ready to grow. Are you ready to grow with us?

• 800+ talented professionals strong, serving 10,000 children and families in Illinois, and Florida
• Fiscally stable, $70 Million agency-- strong since 1895
• Energetic leadership and a rich community of support

One Hope United does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. One Hope United is an Equal Opportunity Employer and a Drug-Free Workplace. OHU participates in E-Verify.

One Hope United does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. One Hope United is an Equal Opportunity Employer and a Drug Free Workplace. All applicants with a conditional offer of employment must submit to pre-employment drug testing and receive a negative test result. Final hiring decisions are contingent on the candidate submitting to a background check satisfactory to One Hope United.

Join Our Team

grow your why at ohu

We encourage our Hope Members to reflect on the core of their work—their ‘why’. This serves as a symbol, purpose, and commitment to the work we do at OHU. Fulfill your ‘why’ at OHU today!