Support Worker

One Hope United; DeLand (FL); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Tuition assistance up to $2500 per year

Up to 4 weeks paid Vacation Days

Medical, dental, and vision insurance

401k Retirement plans

Professional development opportunities

Job summary

A leading child welfare agency in Florida is seeking a Support Worker for a therapeutic residential living environment. Responsibilities include supervising youth, providing emotional support, and ensuring compliance with treatment plans. Must be at least 21 years old, possess a valid driver's license, and have experience in child welfare settings. The role offers a range of benefits including paid vacation, medical coverage, and tuition assistance. Join a dedicated team committed to improving the lives of children and families.

Qualifications

• Minimum 21 years of age.
• Valid driver's license and acceptable driving record.
• 1–2 years of experience in residential treatment or similar settings.
• DCF background check and approval to transport youth.

Responsibilities

• Supervise youth in a therapeutic environment.
• Maintain documentation accurately.
• Transport clients to court and appointments.
• Teaches, models, and participates in individual and group instruction in daily living, recreational activities, social skills, emotional regulation, and independent living.
• Maintains certification in Therapeutic Crisis Intervention (TCI) or equivalent.
• Follows OHU Residential Program Plan, schedule, and treatment protocols.
• Attends meetings, trainings, and staffings as required.
• Transports clients and families to mandated appointments and hearings.
• Completes documentation timely and accurately.
• Upholds client confidentiality.

Skills

Experience working with children

Behavior management

Crisis intervention

Documentation skills

Trauma-informed approach

Education

High School Diploma or GED

Job description

The Support Worker is responsible for the daily management of a therapeutic residential living environment at our Hope house in Deland,FL. The support worker promotes the learning of skills for emotional, mental, and physical health; provides a therapeutic, safe, and structured environment, as specified, in each youth’s Individual Treatment Plan.

Job Duties

• Provides supervision of youth in accordance with OHU and DCF policies
• Maintains a therapeutic home environment
• Interacts with all clients in a strengths‑based, trauma‑informed approach
• Teaches, models, and participates in individual and group instruction in daily living, recreational activities, social skills, emotional regulation skills, and independent living skills as prescribed by each youth’s Individual Treatment Plan and the OHU Residential Program Plan.
• Continually trains and maintains certification in the implementation of Therapeutic Crisis Intervention (TCI) or other approved behavior modification program
• Follows OHU Residential Program Plan, including daily schedule, administration of expectations and associated consequences, and mental health treatment of youth in residential care
• Demonstrates the highest investment in and commitment to quality improvement practices in order to continuously improve the delivery of services to our clients
• Maintains a spirit of teamwork with other residential home staff; attends weekly team meetings and staffing as required
• Attends meetings, training, seminars, and conferences as assigned by supervisory or administrative staff
• Transports clients (youth) and their families to mandated court hearings, school appointments, doctor appointments or other case‑related appointments
• Completes all documentation required for the position in a timely and accurate manner
• Abides by client and program confidentiality to the highest standard

Qualifications – Education

• High School Diploma or GED

Qualifications – Other

• Minimum 21 years of age
• Valid driver’s license and acceptable driving record with OHU required levels of coverage for auto insurance
• DCF background check & approval to transport youth

Required Skills

1–2 years of experience working with children, adolescents, or young adults, preferably in:

• Residential treatment centers
• Foster care or child welfare programs
• Juvenile justice or diversion programs
• Mental health or behavioral health settings

· Experience supporting youth with behavioral, emotional, or developmental challenges

· Hands‑on experience with behavior management, crisis intervention, or de‑escalation techniques

· Experience maintaining documentation, incident reports, and daily activity logs

· Direct experience working in a structured, trauma‑informed environment

We Invest in You!

• Tuition assistance up to $2500 per year
• Up to 4 weeks paid Vacation Days, up to 6 paid Personal Days, and up to 5 paid Sick days annually
• Medical, dental, vision, 403b Retirement, flexible spending accounts, health savings account, and short-term disability options
• Agency paid life up to $50K based on salary
• Voluntary Supplemental Life for Employee, Spouse, and Child(ren)
• Voluntary Legal Plans
• Agency paid long‑term after 1 year of employment
• Career ladders, professional development, and promotion opportunities
• Free LCSW and LCPC Supervision hours available in some locations

About One Hope United

• 800+ talented professionals strong, serving 10,000 children and families in Illinois, and Florida
• Fiscally stable, $70 Million agency—strong since 1895
• Energetic leadership and a rich community of support

One Hope United does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. One Hope United is an Equal Opportunity Employer and a Drug‑Free Workplace. OHU participates in E-Verify. In the spirit of caring for one another and our community, please note that upon accepting an offer of employment from One Hope United, you will be required to share proof of a COVID‑19 vaccination. The requirement is subject to accommodation in compliance with applicable laws and regulations.