Support Tips

EatRamen Holdings LLC; Dedham (MA); On-site; USD 25,000 - 30,000; Full time

Job summary

EatRamen Holdings LLC is hiring for a front-of-house support role at Mecha Noodle Bar in Dedham, MA. The position involves supporting servers, clearing tables, stocking supplies, running food, and ensuring a welcoming guest experience in a fast-paced dining environment.

Ideal candidates have prior restaurant experience, are available for evenings and weekends, and deliver excellent customer service to treat guests like family while maintaining high sanitation and safety standards.

Qualifications

• Previous restaurant experience is preferred
• Open availability to work evenings, weekends, and holidays as required
• Excellent customer service to treat guests like family

Responsibilities

• Assist servers and bartenders to meet guest needs
• Clear tables, stock, run food, and reset dining areas
• Maintain clean, safe work environment and follow service steps
• Attend meetings and cooperate with team

Skills

Customer service

Availability (evenings/weekends)

Restaurant experience

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Support Tips

Salary Range: $18.00 To $22.00 Hourly

Job Description

Position Title

Department

Reports to

Support

[FOH]

[GM, AGM, HB / FM]

Employment Status

FLSA Status

Effective Date

Position Summary

Carry on the vision of enlightened hospitality, by supporting servers/bartenders in providing our guest a memorable dining experience. Support duties include; clearing dishes, glasses, and trash from tables, setting tables, bringing fresh water to tables and refilling water glasses as needed, running food and assisting the servers as needed.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Promote, work, and act in a manner consistent with the mission of Mecha Noodle Bar: To transform taste and tradition to pride and progress through soulful interpretations of Southeast Asian comfort food in a fun, communal, high-energy space.
• Support servers & bartenders in providing & fulfilling ALL Mecha guest’s needs by following the Mecha Steps of Service.
• Maintain guest tables and ensure clean and free of clutter
• Assist with stocking & restocking product as needed
• Run food to tables and bar for guests
• Clear, clean, and reset tables as needed
• Complete pre-open prep work to ensure readiness for the day
• Assist in cleaning and closing the restaurant using provided checklists
• Assist the restocking and replenishment of bar inventory and supplies.
• Report all equipment problems and bar maintenance issues to the manager.
• Follow all safety and sanitation guidelines while performing tasks and work safely in the front of the house, on stairs, and in kitchen area/coolers.
• Attends all scheduled employee meetings and offers suggestions for improvement.
• Coordinate with and assist fellow team members to meet guests’ needs and support the restaurant’s operation.
• Fill-in for fellow teammates where needed to ensure guest service standards and efficient operations.
• Performing other work-related duties as assigned

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Previous restaurant experience is preferred
• Open availability to work evenings, weekends, and holidays as required
• Excellent customer service to treat guests like family

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. While performing this position’s duties, the employee is regularly required to stand the entire shift. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; stoop; bend; shake, stir, and pour; and reach with hands and arms. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. While performing the duties of this position, the employee is regularly exposed to sharp objects, slippery floors, smoke, steam, hot temperatures, humidity, and extreme cold. The employee regularly touches water, sanitation solutions, meat products, poultry products, seafood, and produce items. The employee is frequently required to wash hands. The noise level in the work environment is usually moderate to high.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to potential modification to allow reasonable accommodation for individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.