Server

Mecha Noodle Bar; Boston (MA); On-site; USD 21,000 - 34,000; Full time

Job summary

Mecha Noodle Bar in Boston is seeking an enthusiastic server to carry out enlightened hospitality by guiding guests through our menu and curating a memorable dining experience. You will act as a main point of contact, assist at the expo window, and ensure a clean, welcoming dining area throughout shifts.

The role requires prior restaurant experience and a flexible schedule, including evenings, weekends, and holidays. Team collaboration and adherence to safety standards are essential.

Qualifications

• Previous restaurant experience required; prior management experience is a plus.
• Completion of progressive business management training can be helpful.

Responsibilities

• Take guests orders and guide them through the menu to curate their dining experience.
• Provide a memorable guest experience with personalized interactions.
• Follow all steps of service and maintain a clean, uncluttered table appearance.
• Handle payments, process credit cards, and make change as needed.
• Check IDs to verify age for alcohol sales per state requirements.
• Ensure responsible alcohol service and support expo windows when needed.
• Collaborate with team to meet guests’ needs and support restaurant operations.
• Attend scheduled meetings and participate in continuous improvement.

Skills

Customer service

Flexibility

Communication

Evening/weekend shifts

Job description

Position Summary

Servers are responsible to carry on the vision of enlightened hospitality, through meaningful & intentional interactions with our guests, while taking guests orders & guiding them through our menu and curating the experience our guests desire.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Promote, work, and act in a manner consistent with the mission of Mecha Noodle Bar: To transform taste and tradition to pride and progress through soulful interpretations of Southeast Asian comfort food in a fun, communal, high-energy space.
• Provide ALL Mecha guests a memorable experience based by cultivating unique interactions tailored to your guest’s needs & wants.
• Follow all Mecha steps of service.
• Interact w/guests to find out if they have allergies/dislikes or if they have dined with us before, prior to offering to taking orders
• Be the contact/ go-to for your guest throughout their dining experience
• Assist at expo window as needed
• Maintain guests table appearance to be clean & free of clutter
• Accept guest payment, process credit card charges, and make change if necessary.
• Check identification of guests to verify age requirements for purchase of alcohol following state requirements.
• Ensure responsible alcohol service
• Complete pre-open prep work to ensure readiness for the day
• Clean and close the bar using provided checklists
• Follow all safety and sanitation guidelines while performing tasks and work safely in the front of the house, on stairs, and in kitchen area/coolers.
• Report all equipment problems and bar maintenance issues to the manager.
• Attend all scheduled employee meetings and offer suggestions for improvement.
• Coordinate with and assist fellow team members to meet guests’ needs and support the operation of the restaurant.
• Performing other work-related duties as assigned

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Previous restaurant experience required; previous management experience preferred; successful completion of progressive business management training program helpful
• Willingness to work evenings, weekends, and holidays as required
• Excellent customer service to treat guests like family

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to stand the entire shift. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; stoop; bend; shake, stir, and pour; and reach with hands and arms. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. While performing the duties of this position, the employee is regularly exposed to sharp objects, slippery floors, smoke, steam, high temperatures, humidity, and extreme cold. The employee regularly comes into contact with water, sanitation solutions, meat products, poultry products, seafood, and produce items. The employee is frequently required to wash hands. The noise level in the work environment is usually moderate to high.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.