Host

EatRamen Holdings LLC; Fairfield (CT); On-site; USD 22,000 - 23,000; Full time

Job summary

Mecha Noodle Bar in Fairfield, CT is seeking a Host to welcome guests, manage seating, and support servers in delivering a great guest experience. You will warmly greet guests, seat them at tables or inform them of wait times, and help manage the front of house flow in a fast-paced, high-energy environment.

The role requires previous restaurant experience, willingness to work evenings/weekends/holidays, and excellent customer service to make guests feel like family.

Qualifications

• Previous restaurant experience required; management experience preferred; training program helpful.
• Willingness to work evenings, weekends, and holidays as required.
• Excellent customer service to treat guests like family.

Responsibilities

• Greet guests warmly and seat them or inform wait time.
• Manage seating rotation to keep seating timely for guests.
• Handle waitlist, answer the phone, and takeout orders.
• Coordinate with team to meet guests' needs and support operations.
• Attend staff meetings and offer improvement suggestions.
• Perform other duties as assigned.

Skills

Restaurant experience

Customer service

Evening/weekend availability

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Host

Fairfield Full Time Fairfield, CT, Fairfield, CT, US

2 days ago Requisition ID: 1013

Salary Range: $16.00 To $17.00 Hourly

Job Description

Position Title

Department

Reports to

Host

[FOH]

GM, AGM

Employment Status

FLSA Status

Effective Date

Position Summary

Be the welcoming face of the store & carry on the vision of enlightened hospitality, by ensuring guests receive a warm & friendly welcome as they walk through our doors, and a sincere thank you & good-bye as they leave. Manage the seating rotation to ensure guests get seated in a timely fashion and servers can offer a great guest experience.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Promote, work, and act in a manner consistent with the mission of Mecha Noodle Bar: To transform taste and tradition to pride and progress through soulful interpretations of Southeast Asian comfort food in a fun, communal, high-energy space.
• Warmly greet and welcome all guests, seat them at a table or inform them of the wait time and where they can wait for a table.
• Follow the Mecha steps of service.
• When able, then open the front door as guests arrive and leave the store.
• Build rapport with guests as you walk them to their tables.
• Manage the waitlist to meet business needs.
• Answer the phone and take any guests takeout orders
• Accept online orders as they come in, including any orders from 3 rd party delivery services
• Maintain cleanliness of restrooms by checking once on the hour every hour.
• Print menus and waitlists as needed
• Complete all opening and closing side work checklists
• Report all equipment problems and maintenance issues to the manager.
• Attends all scheduled employee meetings and offers suggestions for improvement.
• Coordinate with and assist fellow team members to meet guests’ needs and support the operation of the restaurant.
• Performing other work-related duties as assigned

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Previous restaurant experience required; previous management experience preferred; successful completion of progressive business management training program helpful
• Willingness to work evenings, weekends, and holidays as required
• Excellent customer service to treat guests like family

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to stand the entire shift. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; stoop; bend; shake, stir, and pour; and reach with hands and arms. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. While performing the duties of this position, the employee is regularly exposed to sharp objects, slippery floors, smoke, steam, high temperatures, humidity, and extreme cold. The employee regularly comes into contact with water, sanitation solutions, meat products, poultry products, seafood, and produce items. The employee is frequently required to wash hands. The noise level in the work environment is usually moderate to high.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.