Support Technician I

LECO; Saint Joseph (MI); On-site; USD 22,000 - 33,000; Full time

Job summary

LECO in Saint Joseph, Michigan is seeking a Support Tech I to assist in testing and shipping parts for customer orders. You will update towers, verify part/serial numbers, and perform duties at a steady pace.

The role requires basic computer skills, strong communication, and the ability to work independently in a Windows environment. High School Diploma required, with standard full-time hours and overtime as needed.

Qualifications

• High school diploma or equivalent.
• Proficient in Windows environments and MS Office.
• Strong communication and organizational skills.

Responsibilities

• Programming keys needed to test and ship instruments
• Requisitioning parts from stock
• Completing software and key work orders
• Preparing parts for pickup by Main Stock or Expediters
• Preparing samples used during instrument testing
• Verifying equipment function through testing procedures
• Testing LECO products including assemblies and components
• Coordinating parts to be shipped with instruments
• Preparing instruments for shipment
• Assist with scheduling and data entry as needed

Skills

Basic computer skills

Excellent communication

Microsoft Office

Organizational skills

Independent work

Education

High School Diploma

Tools

Windows OS

Job description

For over 90 years, LECO has been a leader in the development and production of world class laboratory instruments delivering state of the art products nationwide and across the globe. Located in St. Joseph, Michigan, LECO continues to be a family-owned company that understands the value of shared interests, long-term stability, loyalty, and trust.

Schedule

Full Time: 6:00am - 2:30pm, Monday – Friday with overtime as needed

Position Summary

The Support Tech I will perform various department functions that will assist in the timely testing and shipping, of parts and instruments, for internal and external customer orders. Including updating towers, verification of part and serial number. Performing duties accurately at a productive pace.

Position Responsibilities

• Programming keys needed to test and ship instruments
• Requisitioning parts from stock
• Completing software and key work orders to keep these parts on hand and available
• Preparing parts that are stocked in the test department for pick up by Main Stock or Expediters
• Preparing samples that will be used during instrument testing
• Performing various routines and /or methodologies on instruments to verify equipment function
• Testing/operating LECO products including final instrument assemblies, subassemblies, computers, and components
• Linearizing or characterizing cells per instrument requirements
• Coordinating parts to be shipped with an instrument
• Preparing instruments for shipment
• Assisting the Support Tech II or Supervisor with scheduling, data entry, or any other job duties

Position Requirements

• Basic computer skills operating in a Windows environment
• Excellent communication skills both verbal and written
• Good Microsoft Office skills (Word, Excel)
• Good organizational skills
• Ability to stay focused, on task and work independently
• Comply with all department and company rules

Education/Certifications

• High School Diploma or equivalent

EOE M/F/VET/Disability