Support Technician-Entry Level at 525 Technologies Montgomery, AL

525 Technologies; Montgomery (AL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Career growth through cross-training

Job summary

An IT service provider based in Montgomery, Alabama is looking for a motivated Support Technician to join their team. This entry-level position offers a unique opportunity to gain hands-on experience in networking, troubleshooting, and installation of various tech tools, including smart boards. Candidates should be willing to learn, have strong troubleshooting skills, and able to lift over 50 lbs. The role also provides career growth through cross-training in low voltage and AV services.

Qualifications

• Willing to install and run Ethernet cable.
• Comfortable using ladders and able to lift over 50 lbs.
• Positive, professional attitude and reliable transportation.

Responsibilities

• Assist with low-voltage services and IT support.
• Diagnose hardware and software issues.
• Install and configure smart boards and commercial displays.
• Troubleshoot and repair hardware and software issues.
• Provide on-site support and maintain documentation.
• Collaborate with a team to meet project goals.

Skills

Troubleshooting

Critical thinking

Time management

Willingness to learn

Job description

Support Technician-Entry Level job at 525 Technologies. Montgomery, AL.

Benefits:

• Opportunity for advancement
• Training & development

Support Technician (Entry-Level) | 525 Technologies

About Us:

525 Technologies is an IT company that provides full solution services to schools in the Southeast area. We are seeking a motivated Support Technician to join our team! Whether switching careers or starting your IT journey, this is a fantastic opportunity to gain hands‑on experience in networking, troubleshooting, cable installation, and computer hardware. The ideal candidate will be interested in learning and growing, has a can‑do attitude, and a strong work ethic.

Responsibilities :

• Assist with low-voltage services, IT support (Tier 1 & 2), and audio‑visual setups.
• Diagnose hardware and software issues using diagnostic tools and problem‑solving techniques.
• Install and configure smart boards, commercial displays, and cameras.
• Troubleshoot and repair hardware and software issues
• Participate in data recovery and networking troubleshooting
• Provide on‑site support and maintain documentation of repairs.
• Collaborate with a team of technicians to meet project goals.
• Ensure quality control and maintain inventory of spare parts.

Why Join Us:

• Career Growth: Cross‑training opportunities in Low Voltage, IT, and AV Services.
• Skill Development: Gain real‑world experience while working with schools.
• Supportive Team: Work collaboratively with a team dedicated to your success.
• Flexible Opportunities: Perfect for recent grads or those looking to transition into IT.

Qualifications:

• Willingness to install and run ethernet cable
• Comfortable using ladders and able to lift over 50 lbs.
• Strong troubleshooting, critical thinking, and time management skills.
• Positive, professional attitude and reliable transportation.
• Passion for technology and a willingness to learn.
• Skilled at managing their time efficiently, prioritizing tasks, and meeting deadlines without constant supervision.

*Contract to Permanent Position