Support Technician-Entry Level

525 Technologies; Texas; On-site; USD 20,664 - 23,419; Full time

Benefits offered by this job

Career growth opportunities

Skill development

Supportive team environment

Flexible opportunities

Job summary

An IT solutions provider located in Wisconsin is looking for an entry-level Support Technician. This role involves assisting with IT support, diagnosing hardware issues, and collaborating with a team on audio-visual setups. Candidates should have a positive attitude and a passion for technology. Ideal for recent graduates or those transitioning into IT, this position offers a flexible work environment and opportunities for professional growth, with compensation ranging from $15.00 to $17.00 per hour.

Qualifications

• Willingness to install and run ethernet cable.
• Comfortable using ladders and able to lift over 50 lbs.
• Positive, professional attitude and reliable transportation.

Responsibilities

• Assist with low-voltage services, IT support (Tier 1 & 2), and audio-visual setups.
• Diagnose hardware and software issues using diagnostic tools.
• Install and configure smart boards, commercial displays, and cameras.
• Provide on-site support and maintain documentation of repairs.

Skills

Troubleshooting

Critical thinking

Time management

Passion for technology

Job description

Future Opening: Support Technician-Entry Level

• Opportunity for advancement

About Us

525 Technologies is an IT company that provides full solution services to schools in the southeastern area. We are seeking a motivated Support Technician to join our team! Whether switching careers or starting your IT journey, this is a fantastic opportunity to gain hands‑on experience in networking, troubleshooting, cable installation, and computer hardware. The ideal candidate will be interested in learning and growing, has a can‑do attitude, and a strong work ethic.

Responsibilities

• Assist with low‑voltage services, IT support (Tier 1 & 2), and audio‑visual setups.
• Diagnose hardware and software issues using diagnostic tools and problem‑solving techniques.
• Install and configure smart boards, commercial displays, and cameras.
• Troubleshoot and repair hardware and software issues.
• Participate in data recovery and networking troubleshooting.
• Provide on‑site support and maintain documentation of repairs.
• Collaborate with a team of technicians to meet project goals.
• Ensure quality control and maintain inventory of spare parts.

Why Join Us

• Career Growth: Cross‑training opportunities in Low Voltage, IT, and AV Services.
• Skill Development: Gain real‑world experience while working with schools.
• Supportive Team: Work collaboratively with a team dedicated to your success.
• Flexible Opportunities: Perfect for recent grads or those looking to transition into IT.

Qualifications

• Willingness to install and run ethernet cable.
• Comfortable using ladders and able to lift over 50 lbs.
• Strong troubleshooting, critical thinking, and time management skills.
• Positive, professional attitude and reliable transportation.
• Passion for technology and a willingness to learn.
• Skilled at managing their time efficiently, prioritizing tasks, and meeting deadlines without constant supervision.

*Contract to Permanent Position

Compensation: $15.00 - $17.00 per hour

525 Technologies ownership comes from a technical and problem‑solving background. The founding ideas and principles are centered around the understanding, helping, and supporting customers with technical needs. Years in the making, we finally launched on May 25, hence the “525”. 525’s goal is exceeding the needs of our customers. We do this by making their processes more efficient and cost‑effective. Our solutions, products, and services are strategically designed to go above and beyond our mission statement, “Making technology simple”.