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Support Technician-(ATL)

525 Technologies

Atlanta (GA)

On-site

USD 40,000 - 55,000

Full time

10 days ago

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Job summary

A leading IT company is seeking an entry-level Support Technician to join their team in Atlanta. This role offers hands-on experience in networking, troubleshooting, and IT support, making it ideal for motivated individuals starting their careers in technology. You'll receive training, have opportunities for advancement, and work collaboratively in a supportive environment.

Benefits

Opportunity for advancement
Training & development
Flexible opportunities for recent grads
Supportive team environment
Real-world experience with schools

Qualifications

  • Willingness to install Ethernet cables.
  • Ability to lift over 50 lbs and use ladders.
  • Passion for technology and eagerness to learn.

Responsibilities

  • Assist with low-voltage services, IT support (Tier 1 & 2), and audio-visual setups.
  • Diagnose hardware and software issues using diagnostic tools.
  • Troubleshoot and repair hardware/software problems.

Skills

Troubleshooting
Time management
Installation of Ethernet cables
Positive attitude

Job description

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Support Technician (Entry-Level) | 525 Technologies-ONSITE

Benefits:

  • Opportunity for advancement
  • Training & development

About Us: 525 Technologies is an IT company providing full solution services to schools in the Southeastern area. We seek a motivated Support Technician to join our team! This is a great opportunity for those starting or transitioning into IT to gain hands-on experience in networking, troubleshooting, cable installation, and hardware. The ideal candidate is eager to learn, proactive, and dependable.

Responsibilities:

  • Assist with low-voltage services, IT support (Tier 1 & 2), and audio-visual setups
  • Diagnose hardware and software issues using diagnostic tools
  • Install and configure smart boards, displays, and cameras
  • Troubleshoot and repair hardware/software problems
  • Participate in data recovery and network troubleshooting
  • Provide on-site support and document repairs
  • Collaborate with technicians to meet project goals
  • Maintain inventory and ensure quality control

Why Join Us:

  • Career growth with cross-training in Low Voltage, IT, and AV
  • Real-world experience working with schools
  • Supportive team environment
  • Flexible opportunities for recent grads or career changers

Qualifications:

  • Willingness to install Ethernet cables
  • Ability to lift over 50 lbs and use ladders
  • Strong troubleshooting and time management skills
  • Positive attitude, reliable transportation
  • Passion for technology and eagerness to learn
  • Effective time management, task prioritization, and meeting deadlines

*Contract to Permanent Position

*This is not a remote position

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Information Technology
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