Support Technician

HomeServe; New York (NY); On-site; USD 64,747,000 - 68,880,000; Full time

Job summary

HomeServe USA is seeking a Support Technician to assist with heating/air conditioning systems in a residential setting. The role starts at $22.87 per hour and requires a HS diploma or GED, universal refrigerant certifications, and a valid driver’s license.

Candidates must speak/read/write English, be comfortable using a computer for data entry, and have demonstrated knowledge of HVAC system operation and service. The position emphasizes safe, accurate work and teamwork.

Qualifications

• Minimum requirement: High School Diploma or GED.
• Universal Certification for recovery and installation of refrigerants (Type 1 and Type 2).
• Valid Driver’s License.
• Ability to speak, read, and write English proficiently.
• Familiar with using a computer for data entry and queries.
• Demonstrated knowledge of HVAC systems and components.

Responsibilities

• Familiar with operations of heating/air conditioning/refrigeration systems and related components.
• Makes sure equipment operates properly by following instructions.
• Maintain tools, supplies and equipment in safe condition.
• Manage inventory and ensure availability of parts and equipment.
• Work independently or in a team with good customer communication.
• Additional duties as needed.

Skills

HVAC systems knowledge

English proficiency

Computer literacy

Driver's license

Team communication

Education

High School Diploma or GED

Universal Certification for refrigerants Type 1 & Type 2

Job description

Description

Position Overview:

The Support Technician will assist with ensuring the proper operation and performance of customers’ heating/air conditioning systems in a residential environment.

This role will start with a pay rate of $22.87/hr. A comprehensive list of benefits is provided below.

Responsibilities:

• Familiar with the sequence of operations for heating/air conditioning/refrigeration systems and related equipment and/or components (e.g. unit heaters, pumps, safety controls, valves, etc.) for the purpose of ensuring proper operation of equipment. - Must be able to complete work by following instructions.
• Maintains tools, supplies and/or equipment (e.g. torches, cutters, drills, test equipment, filters, control components, fan blades, gaskets, seals, etc.) for the purpose of ensuring the availability of items and equipment is in safe operating condition.
• Manage and maintain appropriate inventory ensuring availability of required parts and equipment on an ongoing basis.
• Requests equipment and supplies for the purpose of maintaining inventory and ensuring availability of required items.
• Must be able to work independently or as part of a team and have good customer communication skills.
• Job is not limited to duties mentioned above may be assigned other dutiesas needed

Job Requirements:

• Minimum requirement is a High School Diploma or General Education Degree (GED)
• Universal Certification for recovery and installation of refrigerants, Type 1 and Type 2
• Valid Driver’s License.
• Ability to speak, read, and write English in a proficient manner
• Must be familiar with and able to utilize electronic equipment, including, but not limited to a computer, for the purposes of queries and accurate data entry
• Demonstrated knowledge and competency in operation, service and use of a variety of HVAC systems, equipment and related components

Minimum Physical Requirements:

The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work. While performing the duties of this position, the employee is regularly required to listen, talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to low.

This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

HomeServe USA is an equal opportunity employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.