Support Tech

Smurfit Westrock; Gallatin (TN); On-site; USD 17,000 - 25,000; Full time

Job summary

Smurfit Westrock in Gallatin, TN is seeking a Support Technician to provide operational support within a manufacturing and warehouse environment. You will assist with inventory management, material handling, production support, equipment operation, and related administrative tasks to keep workflows efficient and products delivered on time.

Required: high school diploma or GED; 1+ year of manufacturing or warehouse experience; basic computer skills including Microsoft Office; strong attention to

Qualifications

• High school diploma or GED required.
• 1+ years of manufacturing or warehouse experience preferred.
• Basic computer skills including Microsoft Office.
• Strong attention to detail and organizational skills.
• Ability to work independently and in a team environment.

Responsibilities

• Support daily warehouse and manufacturing operations.
• Receive, inspect, store, and distribute materials and supplies.
• Perform inventory transactions and maintain accurate inventory records.
• Assist with cycle counts and inventory audits.
• Transport materials between warehouse and production areas.
• Prepare materials and supplies for production runs.
• Operate material handling equipment as authorized.
• Support shipping, receiving, packaging, and labeling activities.
• Complete documentation and data entry in WMS or ERP systems.

Skills

Manufacturing experience

Office basics

Attention to detail

Organizational skills

Teamwork

Education

High school diploma or GED

Tools

Forklift certification

Barcode scanners

Warehouse management systems

Job description

Description & Requirements

Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.

Support Technician - Manufacturing Warehouse

Position Summary

The Support Technician is responsible for providing operational support within a manufacturing and warehouse environment. This role assists with inventory management, material handling, production support, equipment operation, and administrative tasks to ensure efficient workflow and timely delivery of products.

Key Responsibilities

• Support daily warehouse and manufacturing operations.
• Receive, inspect, store, and distribute materials and supplies.
• Perform inventory transactions and maintain accurate inventory records.
• Assist with cycle counts and inventory audits.
• Transport materials between warehouse and production areas.
• Prepare materials and supplies for production runs.
• Operate material handling equipment as authorized.
• Support shipping, receiving, packaging, and labeling activities.
• Complete documentation and data entry in WMS or ERP systems.

Required Qualifications

• High school diploma or GED required.
• 1+ years of manufacturing or warehouse experience preferred.
• Basic computer skills including Microsoft Office.
• Strong attention to detail and organizational skills.
• Ability to work independently and in a team environment.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift up to 50 pounds regularly.
• Ability to bend, stoop, squat, reach, and climb as needed.

Preferred Qualifications

• Forklift certification preferred.
• Experience with barcode scanners and warehouse management systems.
• Knowledge of inventory control and production support processes.

Key Competencies

• Safety Awareness
• Attention to Detail
• Problem Solving
• Teamwork
• Time Management
• Adaptability

Working Conditions

Manufacturing and warehouse environment. May require overtime, weekends, or shift work based on business needs. Use of personal protective equipment (PPE) as required.

Reports To: Warehouse Supervisor, Production Supervisor, or Operations Manager

FLSA Status: Non-Exempt Hourly

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.