Support Specialist for Occupational Therapy

Utah Tech University; Saint George (UT); On-site; USD 40,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Tuition waivers

Paid holidays

Retirement plan

Job summary

Utah Tech University is hiring an executive staff member to support the OTD program on a full-time basis. The role reports to the Program Director and manages administrative operations, budget, and records, with a salary of $40,000–$42,000 and a start date by January 2027.

Benefits include medical/dental/vision, retirement, tuition waivers, and holidays. Responsibilities include coordinating calendars, processing admissions and reports, maintaining files, supporting accreditation efforts, and

Qualifications

• Associate’s degree, or equivalent level of college coursework, required; Bachelor’s degree preferred.
• At least two years’ office experience required; higher education experience preferred.
• Strong interpersonal skills with the ability to learn quickly, meet deadlines and communicate effectively.
• Must be well organized and able to adapt to changing environments and multiple initiatives.
• Ability to interact professionally with administrators, faculty, staff and students.
• Proficiency with Microsoft Office, web research, and email; LMS and website updates preferred.

Responsibilities

• Serve as a central liaison with departments and external constituencies for OTD program matters.
• Oversee department budget management: reimbursements, invoices, reimbursements and expense records.
• Provide resources to student inquiries such as financial aid and counseling services.
• Assist in preparing internal/external reports, accreditation, and program assessment data.
• Track admissions and communications with Graduate Studies; send acceptance/denial letters.
• Maintain confidential records and program files; manage software portals for didactic and curricular mapping.
• Coordinate onboarding of part-time staff and assist in marketing, websites, and social media updates.
• Coordinate faculty interviews, hiring, and onboarding for new full-time faculty.

Skills

Strong interpersonal skills

Well organized

Ability to learn quickly

Meet deadlines

Professional interaction with admins,

Excellent written and oral comms

Diversity, equity and inclusion

Education

Associate’s degree or equivalent

Bachelor’s degree preferred

Tools

Microsoft Office

Google apps

LMS (Learning Management System)

Website maintenance

Social media management

Job description

POSITION DETAILS, COMPENSATION AND BENEFITS:

Full-time overtime-exempt executive staff position. Annual salary of $40,000-$42,000 depending on qualifications and experience. Desired start date by January 2027. Excellent benefits package included that begins on start date; includes medical, dental, vision, disability, and life insurance, employee assistance and wellness programs, retirement plan contributions, and undergraduate tuition waivers for employees and eligible dependents, as well as paid holidays in addition to sick and vacation leave accruals. See https://humanresources.utahtech.edu/employee-benefits/ under "Benefits Summary" for more details.

• Serve as a central point liaison with other departments and external constituencies in coordinating a variety of day-to-day matters concerning the OTD program, including:
  • Assist and resolve problems and inquiries of visitors.
  • Review and control incoming and outgoing correspondence.
  • Follow-up on operational commitments.
  • Coordinate the scheduling of appointments and maintain calendars to support program needs, including facilities usage, events, catering, and travel arrangements.
• Oversee department budget management coordination, including submission of reimbursements, pay invoices, reconcile transactions, maintain expense records, and track department budgets.
• Provide resources to student queries (i.e. financial aid, counseling services)
• Assist in the preparation of internal and external reports and presentations, including accreditation, annual reports, and OTD program assessment by researching information, compiling statistics, and gathering various data.
• Track applicants for admission and selection into the OTD program, in close conjunction with the Graduate Studies Office, and coordinate with the Program Director to send acceptance and denial letters.
• Verify admission and program requirements for students are maintained throughout the program.
• Establish, update and maintain department files and confidential records.
• Provide software portal management for didactic, clinical, and capstone education, as well as curricular mapping, program learning outcomes, and accreditation needs.
• Manage and develop software operations for maintaining compliance with student requirements for program.
• In conjunction with UMAC and the Program Director, help to market the OTD Program. Assist in maintaining websites and social media applications.
• Prepare meeting agendas, as well as attend and take minutes for a variety of OTD Program meetings (as needed).
• Under the guidance of the Program Director, coordinate the onboarding of part-time administrative and clerical staff within the program.
• Coordinate continued website development and updates for OTD program to maintain compliance with accreditation and university standards/requirements.
• Coordinate faculty interview, hiring, and onboarding process for new full-time faculty.
• Perform other duties as assigned. Work may occasionally require flexible hours, including some weekend and evening hours for recruitment or related program events, etc.

• Associate’s degree, or equivalent level of college coursework, required. Bachelor’s degree preferred. A combination of college coursework and work experience equivalent to four years will also be considered.
• At least two years’ office experience required; experience working in higher education or specific administrative support staff experience preferred. The total qualifications required are based on a combination of education and work experience. Any experience used to meet the education requirement cannot also be used to meet the work experience requirement.
• Strong interpersonal skills with the ability to learn quickly, be creative, work independently, set priorities, and meet deadlines.
• Must be well organized and able to function well in a changing environment and enjoy the administrative challenges of working with several initiatives, as well as being attentive to detail.
• Ability to interact with administrators, faculty, staff, and students at all levels while in a fast-paced, evolving environment, remaining proactive and efficient, with a high level of professionalism.
• Ability to diplomatically handle complex situations involving competing interests and priorities during periods of high volume and frequent interruptions.
• Demonstrated ability to develop and maintain financial records, budgets, and various databases.
• Strong computer skills in the Microsoft Office Suite (specifically word processing, spreadsheets, and email), desktop publishing, library and web-based research, and email. Experience updating and maintain websites and social media applications, as well as Google application and experience in using a Learning Management System preferred.
• Ability to quickly learn organization-specific and other computer application programs, such as EXXAT, OTCAS, Zoom, and Qualtrics.
• Excellent written and oral communication skills; demonstrated ability of English grammar, punctuation, and correspondence forms.
• Skill in exercising discretion and managing confidential records and information.
• Demonstrated ability to perform general office practices and procedures, including office machines, inventory, ordering, etc.
• Excellent customer service and support-oriented skills in interacting with administrators, faculty, staff, and students.
• Demonstrated commitment to diversity, equity, and inclusion.

ABOUT THE UNIVERSITY:

Utah Tech University is an open, comprehensive, polytechnic institution, committed to exceptional student learning and success that has adopted an instructional approach of "active learning. active life." and a culture of innovation and entrepreneurship. We seek faculty and staff committed to creating an active, applied and career-oriented learning environment that is student-centered. Established in 1911 as a community college and in 2013 as a state university, our University is located in picturesque southwestern Utah, approximately 120 miles northeast of Las Vegas. The area is renowned for its red rocks, desert climate, over 300 days of sunshine annually, and featuring easy access to world-class outdoor recreational opportunities. Click here to learn more about the University.

Utah Tech University is a fast-growing Utah public institution of higher education, with more than 13,000 students. We offer over 250 programs, including doctoral, masters, bachelors, associates, certificates, endorsements, minors, and/or emphases. We seek faculty and staff committed to creating an active, applied, and career-oriented learning environment that is student-centered, who bring new ideas, possess values and career aspirations aligned with the University’s mission and vision, and are inspired to build a premier open, comprehensive, polytechnic university.

Utah Tech employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must provide employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

Utah Tech is committed to providing access and reasonable accommodations in its services, programs, activities, education, and employment for individuals with disabilities. To request disability accommodation in the application process, please contact Human Resources at [e-mail] or 435-652-7500.

Utah Tech University does not discriminate on the basis of race, religion, color, national origin, citizenship, sex (including sex discrimination and sexual harassment), sexual orientation, gender identity, age, ancestry, disability status, pregnancy, pregnancy-related conditions, genetic information, military status, veteran status, or other bases protected by applicable law in employment, treatment, admission, access to educational programs and activities, or other University benefits or services. For more information or contact information, please visit https://titleix.utahtech.edu/reporting-discrimination/.

For important information regarding academics, campus safety, student services, employment laws, and other regulatory requirements, visit Utah Tech University’s Right-to-Know https://utahtech.edu/right-to-know/ and Clery Act https://police.utahtech.edu/clery-act websites.