Support Specialist

United Surgical Partners International, Inc; Potomac Park (MD); On-site; USD 28,461 - 32,566; Full time

Benefits offered by this job

Medical, dental, vision, disability, and life insurance

Paid time off

401k retirement plan

Health savings accounts

Job summary

A healthcare facility in Potomac Park is looking for a Support Specialist to provide excellent patient care through clerical duties, including admitting patients, processing paperwork, and managing communications. Ideal candidates will possess good communication skills and a high school diploma. Benefits include medical insurance, paid time off, and a supportive work environment.

Qualifications

• One year of previous experience or some hospital clerical experience or medical terminology preferred.
• Skills necessary to operate office equipment required for duties.
• Medical terminology and computer experience beneficial.

Responsibilities

• Interface with patients, families, physicians, and staff.
• Admit patients and process patient paperwork.
• Update patient demographics/information in the system.
• Collect dues and document in billing system.
• Handle funds per office procedure.
• Answer incoming phone calls.

Skills

Good communication skills

Typing skills (45 wpm)

Bilingual (preferred)

Education

High school graduate or equivalent

Job description

Overview

At ASC Park Potomac, we are dedicated to providing superior outpatient surgical care in state-of-the-art facilities. With a team of highly skilled urological surgeons, nurses, and support staff, we strive to offer the highest level of patient-centered care, ensuring safety, comfort, and successful outcomes for all our patients.

Responsibilities

• The Support Specialist interfaces with patients and families, physicians and staff
• Admits patients and processes patient paperwork
• Updates patient demographics/information in the system
• Collects monies due and documents in the billing system
• Handle funds per office procedure
• Answer incoming phone calls

Qualifications

• High school graduate or equivalent
• One year of previous experience or some hospital clerical experience or medical terminology preferred
• Must have the skills necessary to operate office equipment that are required to fulfill job duties
• Forty-five (45) wpm typing skills required
• Medical terminology and computer experience beneficial
• Bilingual preferred
• Good communication skills

Benefits

• Medical, dental, vision, disability, and life insurance
• Paid time off (vacation & sick leave)
• 401k retirement plan
• Paid holidays
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance Program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder & childcare, AD&D, auto & home insurance

Pay Range

Pay Range: Min: $20.66; Max: $23.64. Wages are determined based upon a number of factors including, but not limited to, an individual’s qualifications and experience.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Hospitals and Health Care