Support Specialist

Talentify; Dublin (OH); Remote; USD 28,000 - 41,000; Part time

Job summary

Cardinal Health is seeking a Support Specialist - Supply Chain for a 5-month remote assignment. You will handle supplier confirmations, back orders, and PO management using SAP/ECC and Kinaxis, while coordinating with planners to resolve discrepancies.

The role emphasizes strong customer service, clear written and verbal communication, and proficient use of Excel and reporting tools to prioritize actions and document outcomes.

Qualifications

• Experience in supplier relations and PO confirmations.
• Proficient in SAP/ECC and Excel.
• Strong communication and problem-solving abilities.

Responsibilities

• Verify supplier confirmations and follow up on POs.
• Prioritize actions using reporting tools and document outcomes.
• Manage POs and stock transport orders in SAP/ECC.
• Coordinate with planners to resolve discrepancies and ETA updates.
• Support buyers with component status and back-order tracking.

Skills

Customer service

Communication

Problem solving

Excel

SAP ECC

Kinaxis

Education

High School Diploma or equivalent

Tools

SAP ECC

Kinaxis

Job description

Job Details

Job Title: Support Specialist - Supply Chain

Location: 100% Remote

Project Duration: 05 Months (Possible Extension)

Job ID: 37366226

Client Name: Cardinal Health

Job Description

• Supplier relations on a tactical level to confirm PO’s, follow up on Past Due / Back Orders and assist with Expedites.
• Using Reporting Tools to prioritize and document actions.
• Work Group Mailbox to document in-coming PO confirmation
• Reach out to Suppliers that do not provide confirmations
• Work Past Due PO lines and updated ETA/ Tracking information
• Assist with Back Order Follow up for Root Cause and get- well information
• Manage discrepancies with Planner; pricing, UOM.
• Work with receiving plants on Receiving Discrepancies
• Using tools to prioritize work and document actions
• Manage all Purchase orders placed through SAP/ ECC as Stock Transport Orders.
• Verifying DN drops and Goods Issued.
• Assist Planner / Buyer with Component status updates on the Planner Dashboard
• Work with Distribution planners to obtain back-order ETA and track shipments
• Provide Back Up support when a Planner / Buyer is absent.

Skills

• Good Customer Service Experience
• Excellent Communication Skills: written and verbal
• Good Problem Solving / Decision making Skills
• Experience with Computer systems, Excel, Word
• PRMS, ECC/SAP, Kinaxis Preferred.

Education

• High School Diploma, GED or technical certification in related field or equivalent experience required.