SUPPORT SERVICES-UTILITY LEAD (FULL TIME)

Compass Group USA; Dayton (OH); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identify Theft Protection

Job summary

Crothall Healthcare, a Compass Group company, is hiring for a Support Services-Utility Lead at Miami Valley Hospital in Dayton, OH. This full-time position features a 1st shift with rotating hours and requires prior lead or supervisory experience.

Duties include assisting supervisors, maintaining schedules, and delivering quality customer service to patients and staff. We offer a comprehensive benefits package for full-time staff and opportunities to contribute to a culture built on care and

Qualifications

• Prior lead/supervisor experience preferred.
• Full-time schedule with 1st shift rotating hours in Dayton, OH.
• Ability to provide attentive, professional service to patients and staff.

Responsibilities

• Assist shift supervisors and department directors in day-to-day operations.
• Provide assignments and support to team members.
• Demonstrate proper use of PPE in all job performance aspects.
• Relieve shift supervisor in times of absence.
• Adjust or cover schedules during staff shortages.
• Ensure team maintains set standards via quality surveys.
• Monitor and report equipment issues or shortages.
• Conduct patient and customer surveys.
• Perform other duties as assigned by supervisor or director.
• Interact with patients/customers appropriately across age groups.

Skills

Leadership

Supervisory experience

Customer service

Job description

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SUPPORT SERVICES-UTILITY LEAD (FULL TIME)

• We are hiring immediately for full time SUPPORT SERVICES-UTILITY LEADpositions.
• Location: Miami Valley Hospital - 1 Wyoming Street, Dayton, OH 45409. Note: online applications accepted only.
• Schedule: Full time schedule; days and hours may vary. 1st shift with a rotating schedule. More details upon interview.
• Requirement: Prior lead/supervisor experience is preferred.
• Pay Range: $16.00 per hour to$18.00per hour.

Make a difference in the lives of people, your community, and yourself. At Crothall Healthcare, a Compass Healthcare company, you’ll join a culture built on caring for people and creating a true sense of belonging. Our careers are filled with purpose and empower you to transform healthcare experiences while building lasting relationships.

Crothall provides specialized, high-quality, innovative support services exclusively to the healthcare industry. As the market leader in Environmental Services (EVS), we support nearly 1,300 accounts, many of which are ranked among the nation’s top hospitals. With nearly 30,000 team members, we hold ourselves to high standards of detail, safety, and excellence. We empower and uplift each other by working together, take responsibility for doing the right thing, and believe there is no limit to our potential when we grow together across Environmental Services, Patient Transportation, Patient Observation, Facilities Management, Healthcare Technology Solutions, Ambulatory Services, and Sterile Processing.

Job Summary

Summary: Assist shift supervisors and department directors in the day to day function of the department. Maintain high level of quality in all aspects of the department's duties, by training, supporting supervising and interacting with department team members. Ensure that all schedules are assigned and completed daily. Set a positive example for department through professional interactions with team members, customers, patient and families. Perform other duties as assigned by supervisor or director. Actively participate in outstanding customer service and accept responsibility in maintaining relationships that are equally respectful to all. Contribute to the team efforts and showing good customer interactions, and professionalism for customers, fellow employees, and all others with whom there is contact with.

Essential Duties and Responsibilities:

• Delivers quality customer service to customers by providing one on one attention to the detail.
• Provide assignments and assistance to team members.
• Demonstrate proper use of personal protective equipment in all aspects of job performance.
• Relieve shift supervisor in times of absence.
• Adjust or cover schedules as needed during times of short staffing.
• Ensure that team member maintain set standards by conducting quality assurance surveys.
• Monitor and report any equipment issues or shortages.
• Conduct customer and patient surveys.
• Any other duties as assigned by supervisor or director.
• Interact with patients/customers in an appropriate manner in relation to age based competencies.
• Performs other duties as assigned.

BENEFITS FOR OUR TEAM MEMBERS

• Full-time and part-time positionsare offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Full-time positions also offerthe following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Crothall is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business nece ssity.

Applications are accepted on an ongoing basis.

Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Crothall maintains a drug-free workplace.