Support Services Team Lead

LCH Lab. Corp. of America Holdings; Greenville (NC); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) Plan

Paid Time Off

Job summary

Labcorp in Greenville, NC seeks a Specimen Processing Team Lead to supervise daily lab operations and guide a team in specimen preparation and testing. The role includes ensuring accuracy, coordinating routing, and enforcing policies on a 3:30 PM–12:30 AM shift with weekend rotation.

The ideal candidate has a high school diploma or GED (Associates preferred), strong computer skills, and experience in a clinical lab with people leadership. Labcorp offers comprehensive benefits and stability.

Qualifications

• High school diploma or GED or equivalent; 3+ years in lab, accessioning, data entry or production.
• Associates degree preferred.
• 3+ years experience as a people leader.
• Strong computer skills including Microsoft Office.
• Excellent written and verbal communication; strong attention to detail.

Responsibilities

• Supervise day-to-day operations of the department.
• Help lead the team in daily processes and procedures.
• Prepare laboratory specimens for analysis and testing.
• Oversee routing of specimens to prep areas.
• Encourage process improvements and best practices.
• Perform quality assurance checks to ensure efficiency and accuracy.
• Resolve production errors as requested by management.
• Research and resolve production errors, escalating when necessary.
• Engage in continuous process and service level improvements.
• Enforce and manage policies and procedures.
• Perform administrative duties as needed.

Skills

People leadership

Lab operations

MS Office

Quality assurance

Education

Associates degree

High school diploma or GED

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

LabCorp is seeking a Specimen Processing Team Lead to join our team in Greenville, NC

Work Schedule: Monday-Friday, 3:30 PM - 12:30 AM, rotating weekends as needed

Job Responsibilities

• Assist in the supervision of the day to day operations of the Department Name department
• Help lead the team in their daily processes and procedures
• Assist with preparation of laboratory specimens for analysis and testing
• Oversee routing of specimens to their respective prep areas
• Encourage process improvements and best practices
• Perform quality assurance checks to ensure efficiency and accuracy
• Resolve any production errors as requested by management
• Research and resolve any production errors while escalating when necessary
• Engage in continuous process and service level improvements
• Perform quality assurance checks to ensure efficiency and accuracy
• Responsible for enforcing and managing policies and procedures
• Perform administrative duties as needed

Minimum Qualifications

• High school diploma or GED or equivalent 3 years or more experience in lab, accessioning, data entry or production.

Preferred Qualifications

• Associates degree
• 3 years or more experience working in a clinical laboratory
• 3 years or more experience as a people leader

Job Additional Standards

• Strong computer skills and working knowledge of Microsoft Office
• Excellent communication skills; both written and verbal
• High level of attention to detail with strong organizational and prioritization skills
• Strong critical thinking skills with the ability to make decisions in a fast paced environment
• Ability to handle the physical requirements of the position
• Familiarity with laboratory operations as well as policies and procedures
• Able to pass a standardized color blindness test

Are you detail oriented, process focused, and enjoy leading others? Are you looking for an industry leading company that offers growth and stability? In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives".

All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data

Benefits

• Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
• Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.
• Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.

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Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply

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We believe in the power of science to change lives. Labcorp is a leading global life sciences company that provides vital information to help doctors, hospitals, pharmaceutical companies, researchers, and patients make clear and confident decisions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations to improve health and improve lives. Here, you can join our nearly 70,000 employees, serving clients in more than 100 countries, as we work together to transform approaches to patient care.