Support Services Specialist

Veterans Benefits Administration; Wichita (KS); Hybrid; USD 75,000 - 97,000; Full time

Job summary

Veterans Benefits Administration in Wichita, KS is seeking a Support Services Specialist to manage facilities and property operations, coordinate fleet activities, and oversee PIV/card administration under supervision.

The role includes coordinating forms and publications services, contributing to security plans, and helping implement policies. Occasional telework is possible; regular duty station reporting is required.

Qualifications

• Experience in facilities and property management within a federal government setting.
• Ability to manage fleet operations, security coordination, and PIV processes.
• Strong organizational and administrative skills.
• Knowledge of forms/publications printing and distribution.

Responsibilities

• Evaluates space utilization, designs floor plans and cubicle layouts.
• Provides property management, facilities support, and inventories of equipment and furniture.
• Oversees fleet management, schedules maintenance, and documents operator use.
• Administers the Personal Identify Verification (PIV) system and related forms/services.
• Coordinates security plans, reports, and procurement of office supplies/equipment.
• Supports safety programs and implements policy/procedural improvements.

Skills

Facilities management

Property management

Fleet management

PIV coordination

Security planning

Inventory management

Job description

• Hiring Agency: Veterans Benefits Administration
• Department: Department of Veterans Affairs

This position is located in the Support Services Division (SSD) at a VBA Regional Office (RO). The incumbent performs facilities management, property management, government vehicle management, serves as the primary/alternate PIV coordinator, and completes other administrative tasks, under the supervision of the Supervisory Support Services Specialist and/or the Chief, Support Services Division.

Key Responsibilities

Specific duties include: Evaluates and provides input for efficient utilization of space to include floor plans and design, ensuring proper cubicle design and required infrastructure. Provides property management services including facilities, trouble calls, analyzing equipment requirements, remedying equipment repairs, conducting inventories, and disposing of equipment and furniture.

Oversees the fleet management program by coordinating day-to-day functions by documenting and authorizing operators, scheduling utilization and maintenance, and submitting required reports. Conducts fact-finding or analyses to determine facility requirements based on RO organizational needs, service deficiencies, and appropriate resolutions to identified issues.

Responsible for the administration of the Personal Identify Verification (PIV) system, ensures proper issuance of PIV cards and manages administration roles. Acts as the PIV liaison as required. Provide forms and publication services which consists of printing, reproduction and distribution of forms. Ensures equipment requirements are met for all forms and publications activities. Evaluates and provides input into security plans and reports.

Coordinates building security with appropriate authorities. Produces all reports associated with security. Evaluates and provides input and recommendations for procedural improvements in all administrative functional areas. Coordinates with acquisition personnel in acquiring office supplies and equipment, stores and distributes office supplies and equipment, and conducting inventories. Participates in the development and implementation of policies and procedures.

Participates in the stations safety program by providing input, tracking and implementation of safety related items. Promotion Potential: None Work Schedule: Full time, Monday through Friday (hours to be determined by hiring office) Compressed/Flexible: None Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday.

Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is not a virtual position. Position Description/PD#: Support Services Specialist; PD37333A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required

Requirements & Education

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education to be credited towards qualifications. Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. All education claimed by applicants will be verified upon appointment.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript to receive credit.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more.

Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator. Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee.

VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

Which agency is hiring for this position?

This position is with Veterans Benefits Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $74678 – $97087/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What security clearance is required?

This position requires a Other security clearance.

What is the application deadline?

Applications close on 2026-11-16.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.