Support Services/Front Desk Specialist - Brain Injury Services

Hilltop Community Resources Inc.; Grand Junction (CO); On-site; USD 25,000 - 27,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Full-time schedule

Mon-Thu 8:30am-5pm, Sun 8:00-4:30

Job summary

Hilltop Community Resources Inc. is hiring for a full-time Front Desk Administrative role at the Bacon Campus/Life Adjustment Program in Grand Junction, CO.

You will support residents, staff and visitors, manage front desk duties and coordinate resources to ensure smooth daily operations. Responsibilities include transportation scheduling, procurement, EMR documentation, and routine maintenance entries, with opportunities for growth and a stable schedule.

Qualifications

• Highschool or equivalent preferred, plusone year of related experience, or two years of work experience.
• Must be at least 21 years of age.
• Colorado Driver’s License required (valid).
• CPR Certificate/First Aid Certificate preferred.
• De-Escalation Training preferred.
• Hilltop Driver Training preferred.

Responsibilities

• Provide administrative support to residents, staff and visitors of the Bacon Campus/Life Adjustment Program.
• Coordinate resources (transportation, office supplies, program supplies, resident supplies) with accuracy and efficiency.
• Greet and direct phone/walk-in traffic at the front desk for the Bacon Campus including visitors, vendors and attendees in a professional manner.
• Maintain resident documentation on-site and electronically in the EMR system.
• Generate purchasing documents for program purchasing weekly and as needed.
• Order office and program supplies to maintain adequate inventory.
• Enter Work Orders into the maintenance system daily and clarify requests as needed.
• Support Bacon Campus for copy projects, maintenance work orders, mail and paychecks.
• Maintain program information sources.

Skills

Critical Thinking

Fluent Speaking English

Fluent Reading English

Fluent Writing English

Microsoft Excel

Leadership

Microsoft Word

Education

High School or better

Job description

Posting Details

Posted on October 1, 2026

Locations

• Grand Junction, CO 81501, USA
• On-site
• Front Desk
• Full-Time
• Requisition #: SUPPO004073

Description

Hilltop's mission is to createconnectionto build a community where everyone belongs. We value Relationship, Integrity, Courage, Inclusivity, Growth, and Fun.

Who We Are: AtHilltop Community Resources, we are more than a multi-faceted non-profit organization that serves our community.We’rea large and vibrant collection of creative and driven individuals that each play a unique and important part in what we do every day.Headquartered in beautiful Western Colorado, Hilltop is invested in the betterment of where we live, work and play.For 75 years, Hilltop has provided resources and support for a wide range of people of all ages, stages and walks of life. Our approach is rooted in our values that we weave into everything we do.We care about people and prioritize a healthy and happy workplace culture.

The PartYou’llPlay: Workingat Hilltop is a fantastic opportunity with lots of chances for growth,connectionand team building.Hilltop valuesthe employeeexperience and promotes a culture of purpose and belonging for every employee. We believe work can be fulfilling and fun.This role is no exception.An overview of this position entails…This positionis responsible forproviding administrative support andassistanceto the residents, staff, and visitors of the Bacon Campus/Life Adjustment Program.Responsible for coordination of resources (transportation, office supplies, program supplies, resident supplies) with accuracy and efficiency.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Build the LAP transportation schedulein accordance withthe transportation policy and process.
• Greet & direct phone/walk in traffic at the front desk for the Bacon Campus including visitors to LAP, vendors, meeting attendees,clientsand others in a professional,helpfuland courteous manner.
• Provide Concierge services (client cigarettes, ride requests, money requests, etc.) to residents.
• Maintain resident documentation on-site and electronically in the electronic medical records system (EMR).
• Generate purchasing documents for programpurchasingweekly and as needed.
• Order office and program supplies in-store or online tomaintainadequate inventory.
• Responsible for daily entry of Work Orders into maintenance system and clarify requests as needed.
• Provide administrative support to Bacon Campus for copy projects, maintenance work orders, mail, paychecks, etc.
• Maintain program information sources.

MoreSpecifically, In This Role We Request:

EDUCATION &EXPERIENCE

Highschool or equivalent preferred, plusone year of related experience, or two years of work experience. Must be at least 21 years of age.

CERTIFICATES, LICENSES &REGISTRATIONS

• Valid Colorado Driver’s License(required)
• CPR Certificate/First Aid Certificate (preferred)
• De-Escalation Training(preferred)
• Hilltop Driver Training (preferred)

Before you join the Hilltopper Community:

Connections come with care! Before you join our team, you willbe requiredto go through somebackground checks andhealth clearances to ensure thesafety andwellbeing of everyonein our community.

CLEARANCES & HEALTH REQUIREMENTS

The following background checks are conducted by Hilltop Community Resources:

Background Checks will bereranevery 5 years:

• HilltopCriminal Background Check
• CBI Records Check
• DORA Check
• Sex Offender Registry
• Driving Record
• Colorado Adult Protective Services Background Check (CAPS)
• Department of Health and Human Services Office of Inspector General (OIG) Exclusion List
• Tuberculosis (Tb) Skin Test
• Influenza Vaccination
• Any otherrequiredvaccination

Perks and Benefits to Sweeten the Pot:

• Competitive Pay and Benefits
• The starting wage range for this role is $18.35 to $19.27 per hour.
• Check out our full benefits package here: Hilltop Community Resources Benefits Guide
• Part-time andfull-timeschedulesthat canfit your needs.
• The schedule for this specific position is full-time, Mon - Thurs 8:30am-5pm and Sundays from 8:00 am - 4:30 pm.
• Professional and personal development opportunities for all employees
• A supportive and inclusive workenvironment
• Meaningful work that makes a positive impact in the community and lives of others

Qualifications

Skills

Required

Critical Thinking Expert Fluent in Speaking English Expert Fluent in Reading English Expert Fluent in Writing English Expert Microsoft Excel Expert Leadership Expert Microsoft Word Expert

Education

Preferred

High School or better.

Experience

Required

Highschool or equivalent preferred, plusone year of related experience, or two years of work experience. Must be at least 21 years of age.

Licenses & Certifications

Required

Crisis Prevention Trng CPR/First Aid Driver License Proof of Auto Insurance

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

This position will stop accepting applications on 10/08/2026.