Support Services Associate - Journey

The University of North Carolina at Chapel Hill; Chapel Hill (NC); On-site; USD 39,000 - 43,000; Full time

Job summary

The University of North Carolina at Chapel Hill (UNC Chapel Hill) seeks a Dispensary Technician to supply materials to students, staff and faculty at the Student Clinic Dispensaries within the Adams School of Dentistry. You will manage inventory with barcode systems and inventory tracking software, ensuring accuracy and timely distribution.

You will collaborate with faculty and peers to maintain stock levels, perform reporting, and participate in cross-coverage within Clinical Operations as

Qualifications

• High school diploma or equivalent is required.
• Experience with administrative and records-management tasks is preferred.

Responsibilities

• Provide materials to students, staff, and faculty at the Student Clinic Dispensaries.
• Manage inventory using inventory tracking software and barcode systems.
• Communicate inventory concerns with team members and coordinate with other Clinical Operations areas as needed.

Skills

Customer service

Oral communication

Record keeping

Inventory management

Mathematical skills

Team collaboration

Education

High school diploma or equivalent

Tools

Inventory software

Barcode systems

Job description

Posting Information

Department

ASOD Clinical Operations-431500

Career Area

Health Professional (Physician/Nurse/Other)

Is this an internal only recruitment?

No

Posting Open Date

09/02/2026

Application Deadline

09/14/2026

Position Type

Permanent Staff (SHRA)

Position Title

Support Services Associate - Journey

Salary Grade Equivalent

NC02 / GN05

Working Title

Dispensary Technician

Position Number

00060773

Vacancy ID

P021347

Full-time/Part-time Permanent/Time-Limited

Full-Time Permanent

Hours per week

40

Work Schedule

Monday – Friday; 8am – 5pm

Some overtime and weekends are optional during licensure exams (approximately two times per year).

Work Location

CHAPEL HILL, NC

Position Location

North Carolina, US

Hiring Range

$39,443–$42,657

Pay Band Information

To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet .

Notice to Applicants

This position is not eligible for H-1B sponsorship.

Position Summary Information

Be a Tar Heel!

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities .

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC -Chapel Hill offers full-time employees a comprehensive benefits package , paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose Of Organizational Unit

The UNC Adams School of Dentistry Office of Clinical Operations is responsible for overseeing patient care, providing quality assurance, maintaining infection control, administering regulatory compliance and preserving fiscal stability. The Office of Clinical Operations is an integral part of the School and their primary mission is to provide the highest quality education and training to students and to provide the highest quality dental treatment available for patients.

Position Summary

The Dispensary Technician is responsible for utilizing good customer service techniques while providing materials to students, staff, and faculty at the Student Clinic Dispensaries within the Adams School of Dentistry. They are responsible for utilizing inventory tracking software and barcode systems to manage all stages of the inventory process for all materials within the dispensaries. The dispensary technicians will be responsible for managing inventory, utilizing reporting, and communicating with members of their team about any inventory concerns they may have. It is vital that the dispensary technicians are flexible and willing to work as a team to create solutions for every opportunity that is encountered at the Student Clinic Dispensaries. The Dispensary Technician will provide occasional cross-coverage in other Clinical Operations areas.

Minimum Education And Experience Requirements

High school diploma or equivalency.

Management Preferences

• Demonstrated customer service skills, including the ability to identify and respond to customer needs, provide accurate information and assistance, and establish positive working relationships with faculty, staff, students, community members, vendors, and other customers.
• Strong oral communication skills, with the ability to respond effectively to routine inquiries, recognize non-routine questions or concerns, and identify the appropriate resource for additional assistance or resolution.
• Experience performing administrative and records-management functions, including maintaining and verifying files, records, inventory, or other program-related information and ensuring information is complete and accurate.
• Ability to perform basic mathematical and transactional functions, including calculations, cash or payment-related activities, inventory or merchandise transactions, and reconciliation or verification of related records.
• Strong organizational and problem-solving skills, with the ability to manage recurring processes, compile and organize information from multiple sources, identify errors or process issues, prepare reports or data, and serve as a resource to others.

Special Physical/Mental Requirements

• Must be able to maneuver supply carts weighing up to 200lbs.
• Must be able to lift/move up to 35lbs.
• Must be able to sit and stand for long periods of time.

Campus Security Authority Responsibilities

Not Applicable.

Equal Opportunity Employer Statement

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.