SUPPORT SERVICES ASSISTANT (GENERAL)

State of California; California; On-site; USD 37,000 - 51,000; Part time

Benefits offered by this job

Medical Benefits

Leave benefits

Paid Holidays

Job summary

The State of California, Department of Rehabilitation, seeks a Support Services Assistant (SSA-G) in Gilroy to provide accommodations and support for employees with disabilities. The role covers clerical and program functions, document handling, meeting prep, and travel support as needed.

Strong organizational skills and confidentiality are essential. This is a Permanent Intermittent, in-office position with 20 hours per week, located in Gilroy, offering comprehensive state benefits and a chance

Qualifications

• Ability to communicate professionally with internal and external contacts.
• Ability to handle confidential information with integrity and discretion.
• Knowledge of office procedures and RAM/federal and state Code of Regulations is desirable.
• Excellent organizational skills and proficiency with office equipment.

Responsibilities

• Provide reasonable accommodations to support employees with disabilities.
• Perform clerical, administrative and program-related tasks.
• Read material in various formats and translate documents into accessible formats.
• Proofread, edit and format documents to standard quality.
• Complete forms and maintain documentation with confidentiality.
• Assist with meeting preparation and scheduling.
• Support travel to offsite meetings and events.

Skills

Accommodations support

Clerical tasks

Proofreading/Editing

Document formatting

Meeting preparation

Travel support

Tools

Microsoft Office

Job description

Job Posting: SUPPORT SERVICES ASSISTANT (GENERAL)

Department of Rehabilitation

JC-535472

Salary: $3,326.00 - $4,574.00 per Month

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 10/29/2026

Application Methods: Electronic (Using your CalCareer Account) By Mail Drop-off

This position is located in the city of Gilroy.

Role Overview

Under the direct supervision of the manager and guidance from the designated employees, the Support Services Assistant (SSA-G) is responsible for providing reasonable accommodations associated with work‑related activities to support persons with disabilities with performing necessary job assignments and providing a comfortable work environment.

The SSA-G is responsible for effectively assisting the employee with the following:

• clerical, administrative and program job functions in an effective and appropriate manner
• reading a variety of material in various modalities
• translating documents into an accessible electronic format
• proofreading, editing and formatting documents
• completing documents and forms
• handling confidential information
• assisting with meeting preparation
• periodic travel, including driving and accompanying employees to offsite meetings and functions

You will find additional information about the job in the Duty Statement.

Working Conditions

The majority of the work will take place in one of the following locations with consumers, the public, colleagues, and other stakeholders: a DOR open office setting in a cubicle environment, offsite in the community, at events and various partner locations, and/or at an approved alternate work location.

The incumbent must have the ability to work in an office setting for up to 40 hours per week and remain at a workstation for extended periods while utilizing a personal computer, peripherals, and other office equipment with or without accommodation.

The incumbent will be working in an office setting with both natural and artificial lighting. Strong interpersonal skills are required to interact effectively with consumers, the public, colleagues, and other stakeholders.

Permanent Intermittent Positions

Permanent Intermittent employees are not allowed to work more than 1500 hours in a calendar year. The anticipated time worked will be 20 hours per week. If selected, the employee will receive an hourly compensation based on the number of hours worked.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• SUPPORT SERVICES ASSISTANT (GENERAL)

# of Positions: Multiple

Work Location: Gilroy

Telework: In Office

Job Type: Permanent Intermittent

Department Information

If you are interested in becoming a part of a diverse and inclusive workforce where talent, experience, and expertise are valued, the Department of Rehabilitation (DOR) invites you to apply for this employment opportunity.

DOR administers the largest vocational rehabilitation program in the country. We have a three-pronged mission to provide services and advocacy that assist people with disabilities to live independently, become employed and have equality in the communities in which they live and work. DOR provides consultation, counseling, and vocational rehabilitation, and works with community partners to assist the consumers we serve.

DOR is committed to recruiting and retaining a talented and skilled workforce that reflects the diversity of communities that exist in California and values fairness and inclusion. Diversity encompasses characteristics including, but not limited to, race, color, ethnicity, national origin, language, religion, age, disability, sexual orientation, gender, gender identity and expression, socioeconomic status, veteran status, criminal history, and family structures.

Our work at DOR is guided by the following core values:

• We believe in the talent and potential of individuals with disabilities.
• We invest in the future through creativity, ingenuity, and innovation.
• We ensure our decisions and actions are informed by interested individuals and groups.
• We pursue excellence through continuous improvement.
• We preserve the public’s trust through compassionate and responsible provision of services.

VISION STATEMENT: Employment, independence, and equality for all Californians with disabilities.

MISSION STATEMENT: DOR works in partnership with consumers and other stakeholders to provide services and advocacy resulting in employment, independent living, and equality for individuals with disabilities.

People with disabilities are encouraged to apply.

Desirable Qualifications

• Ability to communicate with all levels of internal and external contacts in a professional manner, and with integrity and respect;
• Ability to help facilitate expeditious resolution of problems from in-person requests, incoming phone calls and emails;
• Knowledge of DOR resources and processes, RAM, and federal and state Code of Regulations;
• High level of organizational skills and office equipment and processes proficiency;
• Proficiency with Microsoft Office applications including Word, Excel, PowerPoint, and Visio;
• Knowledge of department's mission and goals;
• Experience communicating with and providing information regarding DOR services to applicants and consumers

Benefits

• Medical Benefits, including health, dental, and vision insurance
• Deferred Compensation options: 401k and 457b
• Leave benefit options (Vacation/Sick or Annual Leave)
• Paid Holidays
• Group Legal Services
• ScholarShare (College Saving Account)
• School Loan forgiveness under the federal Public Service Loan Forgiveness Program

General State Employment Benefits and Protections: The State of California offers a competitive and comprehensive benefits package, subject to eligibility, such as:

General State Employment Benefits and Protections

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Office of Civil Rights
[phone]
[e-mail]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice)

Examination Information

• To obtain list eligibility for the position, you must first take the online exam: https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=2914

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug‑free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.