Support Representative II - Floater

conehealth.com; North Carolina; On-site; USD 30,000 - 45,000; Full time

Job summary

A healthcare facility seeks a Support Representative II to provide essential administrative support, work alongside medical staff, and manage patient registrations and billing processes. Ideal candidates will have a high school diploma, relevant experience, and BLS certification, contributing to effective patient care and service delivery.

Qualifications

• High School Diploma or equivalent required.
• At least 1 year of experience in a healthcare setting is preferred.
• Basic Life Support (BLS) certification mandatory.

Responsibilities

• Provide administrative support in a healthcare facility.
• Register patients and schedule evaluations and follow-ups.
• Maintain medical records and coordinate care with referrals.

Skills

Administrative Support

Patient Scheduling

Medical Records Management

Insurance Management

Education

High School Diploma or equivalent

Job description

The Support Representative II works closely with physicians, nurses, and other medical staff to provide administrative support in a healthcare facility. Working under supervision, this role involves obtaining registration and financial data, registering patients, scheduling evaluations and follow-ups, interpreting charge information, and collecting payments. Responsibilities also include maintaining medical records, performing general office duties, and coordinating care with referrals and outside services.

Additional duties include pre-authorizing testing with insurance carriers, managing patient insurance information, assembling and maintaining records, and assisting with credentialing processes. The role requires the following:

• Education: High School Diploma or equivalent
• Experience: At least 1 year
• Licensure/Certification: Basic Life Support (BLS) (CPR) from American Red Cross or AHA Healthcare Provider

We are an Equal Opportunity Employer committed to diversity and inclusion, offering equal employment opportunities to all applicants and employees.