Support Operations Manager

Versova; Thompson (IA); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

HSA with company match

Paid time Off

Paid Holidays

401K with company match

Tuition Reimbursement

Employee Assistance Program

Job summary

Versova, a leading U.S. egg producer, seeks a Support Operations Manager to oversee maintenance, repair, and field support across multiple facilities, ensuring safety and regulatory compliance.

You will lead technicians, manage contractors and fleets, implement maintenance plans, and drive continuous improvement while tracking performance and costs. Regular travel between sites is required and you will collaborate with production and other leaders to align facility goals with strategy.

Qualifications

• Bachelor's degree or equivalent in facilities management, engineering, or related field.
• 5+ years of experience in facilities management or support operations.
• 3+ years in a leadership role.
• Wastewater Operator License is required.
• Comprehensive knowledge of building systems, maintenance practices, and regulatory requirements.
• Strong leadership and team management skills.
• Proficiency in project management and financial analysis.
• Excellent problem-solving and strategic planning abilities.

Responsibilities

• Develop and implement maintenance plans and quality standards for facilities, grounds, vehicles, and equipment.
• Manage workflow, scheduling, and resource allocation across multiple sites.
• Oversee contractor relationships and large-scale maintenance projects.
• Ensure compliance with safety protocols, regulatory requirements and bio-security measures.
• Direct critical systems maintenance, including power systems and waste management.
• Coordinate with Production teams on facility preparations for operational activities.
• Collaborate with other department heads to align facility management with business objectives.
• Drive continuous improvement initiatives in support operations, targeting cost reduction where possible.
• Responsible for equipment maintenance requests, work orders, and purchase orders.
• Procure the appropriate tools, equipment, supplies and training for shop operations.
• Deliver prompt, professional solutions for customer inquiries and suggest service improvements.
• Assist with the purchase of vehicles and equipment to enhance operations.
• Manage emergency repairs and oversee preventative maintenance for all vehicles and equipment.
• Provide guidance on the scheduling, dispatch operations, and vendor relationships for vehicle services.
• Develop and implement fleet maintenance schedules and vehicle replacement programs.
• Track vehicle performance, identify areas for improvement, optimize efficiency.
• Other duties as assigned

Skills

Leadership

Project management

Financial analysis

Problem solving

Strategic planning

Education

Bachelor's degree in Facilities Management, Engineering, or related field

Wastewater Operator License

Tools

CMMS software

Facilities management software

Job description

The Support Operations Manager is responsible for overseeing the management of maintenance, repair, and operational support activities across multiple facilities and grounds. This role involves developing and implementing maintenance plans, leading a team of support staff, and ensuring operational excellence. The Manager plays a crucial role in maintaining facility integrity, driving operational efficiency, and ensuring compliance with regulatory standards.

Essential Job Functions

• Develop and implement maintenance plans and quality standards for facilities, grounds, vehicles, and equipment
• Manage workflow, scheduling, and resource allocation across multiple sites
• Oversee contractor relationships and large-scale maintenance projects
• Ensure compliance with safety protocols, regulatory requirements and bio-security measures a
• Direct critical systems maintenance, including power systems and waste management
• Coordinate with Production teams on facility preparations for operational activities
• Collaborate with other department heads to align facility management with business objectives
• Drive continuous improvement initiatives in support operations, targeting cost reduction where possible
• Responsible for equipment maintenance requests, work orders, and purchase orders
• Procure the appropriate tools, equipment, supplies and training for shop operations
• Deliver prompt, professional solutions for customer inquiries and suggest service improvements
• Assist with the purchase of vehicles and equipment to enhance operations
• Manage emergency repairs and oversee preventative maintenance for all vehicles and equipment
• Provide guidance on the scheduling, dispatch operations, and vendor relationships for vehicle services
• Develop and implement fleet maintenance schedules and vehicle replacement programs
• Track vehicle performance, identify areas for improvement, optimize efficiency
• Other duties as assigned

Required Qualifications

• Bachelor's degree in Facilities Management, Engineering, or related field; or equivalent experience
• 5+ years of experience in facilities management or support operations
• 3+ years in a leadership role
• Wastewater Operator License
• Comprehensive knowledge of building systems, maintenance practices, and regulatory requirements
• Strong leadership and team management skills
• Proficiency in project management and financial analysis
• Excellent problem-solving and strategic planning abilities

Preferred Qualifications

• Experience in agricultural or food production facilities
• Familiarity with regulatory requirements in the agriculture industry
• Knowledge of energy management and sustainability practices
• Experience with facilities management software and CMMS systems

This position involves a mix of office work and on-site facility management across multiple locations. The role requires regular travel between facilities to oversee operations and conduct inspections. Some physical demands include navigating various facility areas, including occasional work at heights or in confined spaces. The Manager must be comfortable in diverse environments, from office settings to production facilities. Flexibility in working hours is essential to address urgent facility issues or oversee critical projects.

About Us

Versova is one of the largest egg producers in the United States, bringing together family-owned farms in Iowa, Ohio, Washington, Oregon, Idaho, Utah, and Colorado. With over six decades of industry experience, our team of more than 2,000 employees is dedicated to exceptional flock care, environmental stewardship, and producing safe, high-quality eggs. More than just a workplace, Versova is a team built on shared values, working together to enrich our communities and uphold the highest ethical standards.

As a family of companies and a company of families, we are guided by a strong set of Core Values: Recognition, Initiative, Safety & Security, Service, Community, Respect, Integrity, Ownership, and Excellence. These values drive our commitment to responsible employment, sustainability, and industry innovation. When you join Versova, you become part of something bigger - working together to lead the future of egg production with integrity and excellence.

• Regular performance reviews
• Health insurance
• Vision insurance
• HSA with company match
• Paid time Off
• Paid Holidays
• 401K with company match
• Tuition Reimbursement
• Employee Assistance Program

Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Disclosure

This job description is not exhaustive, as employees may perform additional related duties as needed. Employment is based on an 'at-will' basis. Employment is contingent upon the successful completion of a background check, as applicable to the role and in compliance with local, state, and federal laws.