Support Operations Intern: AI, CRM & Dashboards - Austin

Planview GmbH, Software & Consulting; Austin (TX); On-site; USD 25,000 - 39,000; Part time

Benefits offered by this job

Unplugged Days

Competitive hourly rate

Volunteer time off

Yoga & wellness on-site

Lunch & Learn sessions

Hybrid-friendly office culture

Flexible work hours

Job summary

Planview seeks a Support Operations Intern to join our team in Austin, Texas, for the summer of 2027. You will collaborate with Global Initiatives, Reporting, and Operations on high-impact projects for the Support Operations and Escalation teams, while gaining paid work experience aligned with your academic goals.

The role involves assisting CRM efforts, delivering AI/ML projects, building reports, and documenting feature requests, with guidance from leaders and cross-functional colleagues.

Qualifications

• Currently enrolled in an accredited university or college program, or recent graduate.
• Available to work from the Austin office for the summer internship.

Responsibilities

• Collaborate with a cross-functional group and manage tasks.
• Assist with Customer Relationship Management (CRM) initiatives.
• Deliver AI/Machine Learning projects.
• Build reports and dashboards.
• Document feature requests and process improvements.
• Track project progress and provide timely updates to leadership.

Skills

Collaboration across teams

CRM initiatives

AI/ML projects

Reporting dashboards

Documentation & process improvement

Job description

Planview seeks a Support Operations Intern to join our team in Austin, Texas, for the summer of 2027. You will collaborate with Global Initiatives, Reporting, and Operations on high-impact projects for the Support Operations and Escalation teams, while gaining paid work experience aligned with your academic goals.

The role involves assisting CRM efforts, delivering AI/ML projects, building reports, and documenting feature requests, with guidance from leaders and cross-functional colleagues.