Support Operations Intern

Planview GmbH, Software & Consulting; Austin (TX); On-site; USD 25,000 - 39,000; Part time

Benefits offered by this job

Unplugged Days

Competitive hourly rate

Volunteer time off

Yoga & wellness on-site

Lunch & Learn sessions

Hybrid-friendly office culture

Flexible work hours

Job summary

Planview seeks a Support Operations Intern to join our team in Austin, Texas, for the summer of 2027. You will collaborate with Global Initiatives, Reporting, and Operations on high-impact projects for the Support Operations and Escalation teams, while gaining paid work experience aligned with your academic goals.

The role involves assisting CRM efforts, delivering AI/ML projects, building reports, and documenting feature requests, with guidance from leaders and cross-functional colleagues.

Qualifications

• Currently enrolled in an accredited university or college program, or recent graduate.
• Available to work from the Austin office for the summer internship.

Responsibilities

• Collaborate with a cross-functional group and manage tasks.
• Assist with Customer Relationship Management (CRM) initiatives.
• Deliver AI/Machine Learning projects.
• Build reports and dashboards.
• Document feature requests and process improvements.
• Track project progress and provide timely updates to leadership.

Skills

Collaboration across teams

CRM initiatives

AI/ML projects

Reporting dashboards

Documentation & process improvement

Job description

Company Overview

Planview has one mission:to close the gap between strategic intent and business outcome, providing the intelligence organizations need to act decisively.

As the global leader in Strategic Portfolio Management, Planview helps organizations of all sizes achieve their business goals, faster and smarter. Our comprehensive platform brings initiatives, investments, and resources into a continuous, connected model of the business: the actionable understanding leaders need to move decisively, keep teams and AI in lockstep, and know how their initiatives are performing.—now powered by Planview Anvi, our next-generation enterprise AI that delivers expert guidance, intelligent recommendations, and actionable insights, turning complex data into decisive action from strategy through execution.

Recognized as a Leader in the 2026 Gartner Magic Quadrant for Strategic Portfolio Management for the fifth consecutive year, we proudly serve more than 3,000customers globally, including 45% of the Fortune 100—and more than 3 million users worldwide.

Why Join Planview?

At Planview, our people’s connections drive our innovation and success. Our global team of 1,500+ employees work remotely and across offices in Austin, Vancouver, Hod HaSharon, Bangalore, Sydney, and Stockholm. We’ve built a world-class, connected culture rooted in shared values that empowers our teams to thrive and succeed from anywhere. When you join Planview, you’re not just joining a company; you’re joining a movement to transform how the world works.

Discover more about our portfolio at planview.com, and connect with us on LinkedIn, Instagram, X.

The Opportunity

Do you want to gain valuable experience to secure the perfect role after graduation? Are you interested in finding out what career paths are available to you? If you answered ‘yes’, then you’ve come to the right place.

As an intern with Planview, you get the opportunity to gain meaningful, paid work experience to support your academic learning. You will be supported in further developing your skills and have the chance to learn more about the areas of our business that are the most relevant to your career goals. We’re looking for a Support Operations Intern to join our team in Austin, Texas, in the summer of 2027. You will collaborate with the Global Initiatives, Reporting, and Operations groups on high-impact projects for the Support Operations and Escalation teams.

#LI-DNI

What You’ll Do

• Collaborate with a cross-functional group and manage tasks.
• Assist with Customer Relationship Management (CRM) initiatives.
• Deliver AI/Machine Learning projects.
• Build reports and dashboards.
• Document feature requests and process improvements.
• Track project progress and provide timely updates to leadership.

What You’ll Bring

These roles are open to students currently enrolled in an accredited University or college program, or recent graduates. Candidates must be available to work from our Austin office for the duration of the internship.

Benefits at Planview

At Planview, you’ll join our global team and culture, which reflects the vibrant communities in which our employees live and work. To support you at Planview, you will enjoy:

• Unplugged Days: company-wide paid days off per year to recharge and relax.
• An attractive hourly salary.
• Paid time to volunteer through Planview’s Force for Good.
• On-site yoga classes, Massage Therapist visits, Lunch and Learns, and other fun activities.
• Weekly office lunches for hybrid team members and social events.
• Flexible work hours/environment.

Now is a great time to join our team. If you are looking for a place to grow your career, innovate with best-in-class solutions, and build the future of connected work, Planview is the right place for you!

Equal Employment Opportunity at Planview

Planview is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. As part of our efforts to build a diverse workforce, we encourage applications from Indigenous, Black, and other racialized communities, 2SLGBTQIA+ communities, people with neurodivergence, immigrants, people with disabilities, and other equity deserving groups. In addition to building a diverse workforce, we are committed to fostering an inclusive and accessible experience.

Reasonable accommodations for the interview process can be requested by emailing [e-mail].