Support & Operations Associate at a Fast-Paced Startup

ActiveHours; New Jersey; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health plans

Dental plans

Vision plans

Competitive salary

Flexible vacation

Job summary

ActiveHours is hiring a Support Representative who will play a crucial role in customer support, operations, and product delivery. This entry-level position is perfect for individuals looking to grow with a startup. Responsibilities include troubleshooting customer transactions, engaging via email and phone, and designing solutions for customer needs.

The ideal candidate should excel in a fast-paced environment, have strong communication skills, and preferably some customer service experience. In return, you'll enjoy health, dental, and vision plans, along with a competitive salary and flexible vacation.

Qualifications

• Ability to work hard in a fast-paced environment and solve problems independently.
• Exceptional written and verbal communication skills.
• Experience at a startup, in customer service, or in retail is a plus.

Responsibilities

• Expediting and troubleshooting customer transactions.
• Engaging with customers through email and phone calls.
• Identifying customer needs or problems and designing solutions.

Skills

Problem-solving

Customer service experience

Communication skills

Excel proficiency

Job description

ActiveHours is hiring a Support Representative who will play a crucial role in customer support, operations, and product delivery. This entry-level position is perfect for individuals looking to grow with a startup. Responsibilities include troubleshooting customer transactions, engaging via email and phone, and designing solutions for customer needs.

The ideal candidate should excel in a fast-paced environment, have strong communication skills, and preferably some customer service experience. In return, you'll enjoy health, dental, and vision plans, along with a competitive salary and flexible vacation.