Support Engineer: Network & Tech Installations

Neier Inc.; Redmond (WA); On-site; USD 41,328 - 48,216; Full time

Benefits offered by this job

10 paid days off

Paid bereavement leave

401(k) plan participation with employer match

Life and disability insurance

Commuter benefits

Job summary

Neier Inc. in Redmond is looking for a Support Engineer responsible for providing essential support for physical network connections and managing customer needs. The ideal candidate must be adaptable, have strong computer skills, and the ability to communicate technical information effectively.

This full-time position offers a pay range of $30.00 - $35.00/hour and provides various benefits packages including medical options, paid time off, and 401(k) participation.

Qualifications

• Experience implementing technology.
• Ability to quickly learn new technologies.
• Strong computer skills, especially proficiency with the Microsoft Office Suite.
• Strong and proactive work ethic.
• Excellent oral and written communication skills.
• Ability to understand and communicate technical information to non-experts.
• Typing speed of at least 50 words per minute.
• Ability to regularly lift 30 lbs.
• Ability to provide own vehicle for transportation.

Responsibilities

• Provide essential support for physical network connections.
• Serve as a primary contact for assigned tasks.
• Manage customer tickets and monitor subtask activity.
• Collaborate with partners for timely delivery of support tickets.

Skills

Adaptability

Strong computer skills

Strong work ethic

Excellent communication skills

Technical understanding

Typing speed of at least 50 words per minute

Job description

Neier Inc. in Redmond is looking for a Support Engineer responsible for providing essential support for physical network connections and managing customer needs. The ideal candidate must be adaptable, have strong computer skills, and the ability to communicate technical information effectively.

This full-time position offers a pay range of $30.00 - $35.00/hour and provides various benefits packages including medical options, paid time off, and 401(k) participation.