Support Coordinator- New Jersey (Central Counties)

Public Partnerships LLC; New Jersey; On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Generous PTO

Mileage reimbursement at federal rate

Monthly cell phone allowance

Career growth & training opportunities

Job summary

Public Partnerships LLC is seeking a Support Coordinator to empower Medicaid participants in self-directed care programs, educating and guiding them to manage their care plans, hire direct care providers, and maintain a safe home environment.

The role combines field visits with remote documentation from a home office, requiring strong communication, organizational skills, and proficiency with office software.

Qualifications

• Educate, guide, and support Medicaid participants in self-directed care programs.
• Visit participants in their homes up to 60% of hours.
• Strong communication and interpersonal skills are essential.
• Valid driver’s license, reliable vehicle, and secure internet connection.

Responsibilities

• Educate and support participants in managing care plans and hiring providers.
• Visit participants in their homes (up to 60 miles) and assess safety.
• Document activities and coordinate with the home office.
• Collaborate with the team while working independently in the field.

Skills

Communication skills

Interpersonal skills

Multitasking

Organization

Digital literacy

Education

Degree in social work

Degree in psychology

Tools

Microsoft Office

CRM platforms

Electronic records

Job description

It’s fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Join Our Team and Make a Difference as a Support Coordinator! At Public Partnerships LLC (PPL), we are on a mission to empower individuals with disabilities, chronic illnesses, and aging adults to live independently. As the nation’s largest Financial Management Service provider, we help Medicaid recipients take control of their long-term care by choosing and paying for their own support workers and services—allowing them to thrive in their own homes and communities. If you’re looking for a meaningful career where you can truly impact lives, this is your chance to be part of something bigger!

Why Join Us?

• Make a real difference – Help people stay in their homes and lead independent lives.
• Be part of a supportive, mission-driven team – We value collaboration, innovation, and passion.
• Enjoy work-life balance – With a mix of in-home visits and remote work, you’ll have flexibility.
• Competitive pay & benefits – Including medical, dental, vision, 401(k), generous PTO, and more!

Your Role as a Support Coordinator

As a Support Coordinator, you’ll work directly with Medicaid participants in self-directed care programs. Your role is to educate, guide, and support them in managing their care plans, hiring direct care providers, and ensuring their home environment is safe. You'll be out in the field meeting participants in their homes for at least 60% of your work hours, ensuring they have the resources they need to remain independent. The rest of your time will be spent completing documentation and connecting with team members from your home office.

What You’ll Do:

• Visit participants in their homes (travel up to 60 miles) to provide guidance and education.
• Assess home environments and help resolve any safety concerns.
• Empower participants by helping them understand and manage their employer responsibilities.
• Organize and manage your caseload efficiently to maximize your impact.
• Collaborate with a dedicated team while working independently in the field.
• Use technology tools like Microsoft Office, CRM platforms, and electronic records to stay organized.

What You Bring to the Table:

• Passion for helping others live independently
• Strong communication & interpersonal skills
• Ability to multi-task, prioritize, and stay organized
• Experience with Microsoft Office and comfort with digital tools
• A valid driver’s license, a reliable vehicle, and a secure internet connection

• Preferred: A degree in social work, psychology, or a related field and 1+ years of experience working with vulnerable populations.

What We Offer You:

• First-day medical, dental, and vision insurance – We’ve got you covered!
• Generous Paid Time Off – Because work-life balance matters.
• 401(k) retirement plan – Invest in your future.
• Employee Assistance Program – Supporting you beyond the job.
• Career growth & training opportunities – We invest in your success!
• Mileage reimbursement at the full federal rate – Get reimbursed for eligible travel related to participant home visits.
• Structured travel expectations – Home visit travel is managed within an established mileage cap to support work-life balance and efficient scheduling.
• Monthly cell phone allowance – Receive additional support to help cover business-related mobile usage while working in the field.

Compensation Range: $50,000- $60,000 annual salary

The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities, or skills of personnel so classified Public Partnerships is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PPL, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PPL will not tolerate discrimination or harassment based on any of these characteristics.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Public Partnerships LLC supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and “self-direct” their own long-term home care. Our role as the nation’s largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget. We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services. Our culture attracts and rewards people who are results-oriented and strive to exceed customer expectations. We desire motivated candidates who are excited to join our fast-paced, entrepreneurial environment, and who want to make a difference in helping transform the lives of the consumers we serve. (learn more at https://pplfirst.com/)